AT&T Account Representative

AT&T Account Representative Valley Solutions - 5.0 Round Rock, TX Job Details Full-time $48,294.76 - $58,161.43 a year 5 hours ago Benefits Employee discount Professional development assistance Flexible schedule Qualifications Customer communication Full Job Description Valley Solutions is expanding in Austin, and we're looking for a motivated and professional AT&T Account Representative to join our growing team. This opportunity is ideal for individuals looking to build experience in customer account oversight, client support, and telecommunications services while representing a nationally recognized brand, AT&T. As an AT&T Account Representative, you will oversee customer accounts, assist with service-related questions, provide account support, and help ensure customers have a smooth and positive experience throughout their time with AT&T services. This role focuses heavily on communication, organization, troubleshooting, and maintaining strong customer relationships. What You'll Do as an

AT&T Account Representative:

Manage customer accounts and provide ongoing support related to AT&T Internet and Wireless services. Serve as a primary point of contact for customer questions, account updates, and service-related concerns. Assist customers with account setup, service adjustments, and general troubleshooting needs. Maintain accurate customer records, account notes, and follow-up communication using internal systems. Help ensure a smooth onboarding experience by guiding customers through account processes and addressing any issues that arise. Coordinate with team members and leadership to maintain high customer support standards and efficient account management practices. Monitor customer account activity and provide timely follow-up to support long-term customer satisfaction. What We're Looking For in an

AT&T Account Representative:

Strong communication and interpersonal skills. Organized and detail-oriented mindset with the ability to manage multiple customer accounts. Problem-solving skills and the ability to remain professional in fast-paced environments. Comfort working with technology, account management systems, and customer records. Previous customer service, account support, or administrative experience is helpful, but not required. Positive attitude, adaptability, and willingness to learn. Why Join Valley Solutions as an AT&T Account Representative? At Valley Solutions, we provide hands-on training, professional development, and growth opportunities for individuals looking to build long-term careers in customer support and account management. As an AT&T Account Representative, you'll gain valuable experience working directly with customer accounts while developing communication, organizational, and leadership skills in a supportive team environment. If you're ready to grow your career with Valley Solutions as an AT&T Account Representative, apply today!

Pay:

$48,294.76 - $58,161.43 per year

Benefits:

Employee discount Flexible schedule Professional development assistance

Work Location:

In person