Account Manager - ProWood

Account Manager - ProWood UFP Industries, Inc 444 Sansom Boulevard (Show on map) May 13, 2026
ProWood is looking for an energetic, driven, and relationship-focused Account Manager to grow sales, strengthen customer partnerships, and expand business within an assigned territory. This role is built for a sales professional who likes to be in the market, own the relationship, chase opportunity, and turn customer needs into real business growth. As an Account Manager, you will represent ProWood's pressure-treated lumber and outdoor building products, serving dealers, retailers, contractors, and other customers who rely on durable, high-performing products for real-world building applications. ProWood is built for pros who demand strength, consistency, reliability, and products that are treated to perform. Our pressure-treated lumber is designed to help protect against rot, decay, termite damage, weather exposure, and tough jobsite conditions, with treatment options that support a wide range of applications including decking, fencing, railing, dimensional lumber, deck substructure, and other outdoor projects. The ideal candidate is a self-motivated, competitive salesperson who can build trust, create opportunities, introduce new products and programs, and become a go-to resource for customers in the building materials market. Principal Duties and Responsibilities Sales Growth & Customer Ownership Actively sell ProWood products and programs to new and existing customers within the assigned territory
Build, manage, and grow strong relationships with dealers, retailers, contractors, builders, and other key customers
Prospect new business opportunities and develop a strong sales pipeline
Serve as the primary customer contact by identifying needs, managing expectations, and resolving issues through proactive communication
Understand customer projects, product needs, market challenges, and buying patterns to recommend the right ProWood solutions
Position ProWood as a trusted resource for pressure-treated lumber and outdoor building product needs
Introduce new products, programs, treatment options, and market opportunities to customers
Close sales opportunities and follow through to ensure strong execution and customer satisfaction
Deliver excellent customer service through timely communication, issue resolution, and consistent follow-up
Stay informed on product offerings, treatment technologies, lumber applications, market trends, and competitive activity
Keep customers informed on ProWood products, availability, programs, product use, and market updates
Partner with internal teams to coordinate orders, deliveries, inventory, pricing, and product-related questions or concerns
Territory & Business Development Develop and execute a territory plan focused on sales growth, account development, and market expansion
Create ongoing and growing business with new and existing customers
Identify customer-specific opportunities and develop programs that support their business needs
Conduct Customer Business Reviews to evaluate performance, uncover opportunities, and align on next steps
Support new product expansion and market development opportunities
Focus on sales targets, margin expectations, business plans, and territory goals
Manage leads, customer activity, follow-up, and account updates within the company CRM system
Use CRM data to track opportunities, manage priorities, and drive consistent sales activity
Manage aged inventory and accounts receivable as needed
Prepare reports, correspondence, customer updates, and sales communication as required
Perform other duties as assigned
Training and Development We will provide training to help you: Build a strong understanding of ProWood products, treatment options, applications, and customer value
Generate sales based on company standards and expectations
Negotiate effectively with customers to grow sales and strengthen partnerships
Understand gross margin, profitability, aged inventory, and the company's collection process
Communicate product benefits, treatment standards, and application guidance with confidence
Position ProWood as a trusted choice for customers who need durable, reliable, real-world building products
What We Are Looking For We are looking for someone who is: Energetic, competitive, and highly motivated
A natural relationship-builder who knows how to earn trust
Entrepreneurial and comfortable owning results
Confident working independently and managing a territory
Skilled at prospecting, following up, and closing opportunities
Able to balance customer service with sales growth
Comfortable talking with dealers, retailers, contractors, builders, and internal teams
Strong at communicating product value and solving customer problems
Goal-oriented, resilient, and focused on winning business
Professional, dependable, and respectful
A team player who works well with operations, customer service, sales leadership, and production partners
Able to pass a drug test
Qualifications Minimum of 3 years of customer service, sales, account management, or related business experience
Sales experience preferred, especially in building materials, lumber, manufacturing, wholesale, distribution, retail programs, contractor sales, or territory management
Product, industry, and market knowledge preferred
Ability to understand product specifications, treatment applications, and customer needs
Ability to communicate product benefits clearly and confidently to customers
Bachelor's degree in business administration, marketing, or related field preferred; equivalent experience will be considered
Basic understanding of accounting, margin, collections, inventory, and general business concepts
Experience using CRM systems preferred
Proficiency in reading, writing, and speaking English
Key Competencies
Achievement, motivation, and perseverance
Influence and persuasion
Negotiation
Relationship building
Territory management
Customer focus
Business acumen
Initiative and follow-through
Composure and resiliency
Strategic selling The Company is an Equal Opportunity Employer.