Tournament Organizer

Tournament Organizer Altamonte Springs, FL Job Details Full-time $15 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Opportunities for advancement Qualifications Retail sales transactions Customer communication Community engagement Maintaining an organized workspace Event coordination Greeting customers Cash register Calendar management Organizational skills Stocking Guest services Clean workspace maintenance Communication skills Entry level Time management

Full Job Description Position Overview:

The Tournament Organizer is only responsible for, coordinating, and managing in-store gaming events to create engaging experiences for customers and the gaming community. This hands-on, customer-facing role ensures smooth event execution, from check-in to final standings, while maintaining a welcoming and organized environment. The ideal candidate is friendly, detail-oriented, and passionate about running events that bring players together.

Key Responsibilities:

Event Management & Customer Service Manage tournament check-in stations, ensuring accurate registration and seating. Facilitate tournament events from start to finish. Greet guests and provide clear instructions for events. Thank participants for attending and encouraging community engagement. Organize and schedule events in alignment with store objectives and community interests. Update event calendars, promotional materials, and in-store signage as needed. Serve as a backup cashier when needed to assist with front counter operations. Event Setup & Operations Keep event areas clean, organized, and stocked with necessary supplies. Set up and break down tables, chairs, and other materials required for events. Assist with other store duties as assigned by managers.

Qualifications & Requirements:

Strong organizational and multitasking abilities. Excellent communication and customer service skills. Ability to stay calm and problem-solve during high-energy events. Comfortable using basic technology for event management and calendar updates. Team-oriented, reliable, and strong time-management skills.

Preferred Qualifications:

Experience organizing or judging gaming events or tournaments. Familiarity with tournament software and TCG, board game, or tabletop gaming formats. Previous retail or customer service experience.

Physical Requirements:

Ability to stand and move for extended periods during events. Ability to lift up to 20 lbs. for event setup and breakdown.

Work Environment & Schedule:

Busy, event-driven retail and gaming environment. Availability during evenings, weekends, and peak event times is required

Benefits:

Health, dental, and vision insurance Paid time off Employee discounts on products Professional development and advancement opportunities Friendly, high-energy team environment Equal Employment Opportunity Statement Layton Sports Cards is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.