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Referrals Coordinator
Job
Vida Medical Centers
Miami Lakes, FL (In Person)
Full-Time
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Job Description
Join our Vida Medical Centers' Referrals team, now with 1 position available at the new corporate location in Miami Lakes. Vida Medical Centers offers competitive benefits, including paid time off, paid holidays, and performance bonuses. This full-time position requires a minimum of 1 year experience in a Medical Office or Referral Coordination role . The Outpatient Referral Coordinator plays a key role in managing and coordinating patient referrals to external specialists, diagnostic centers, and ancillary service providers. This role requires a high level of accuracy, professionalism, and commitment to delivering exceptional care coordination. You will serve as a liaison between patients, primary care providers, specialists, and ancillary service partners to ensure timely and efficient healthcare delivery. Job duties include, but are not limited to: Schedule initial and follow-up appointments with external specialists and diagnostic centers as ordered by patient's primary care physician. Accurately collect, verify, and update patient registration, insurance, and demographic information. Process and obtain authorizations for all referral services in accordance with the HMO guidelines. Coordinate appointments, tests, and authorizations across various clinics and providers. Maintain updated contact lists of preferred specialists and ancillary service providers. Pre-register patients for exams and procedures performed outside the primary care setting. Gather and communicate all relative information and preparation instructions to patient and referring providers. Coordinate transportation services for patients, as needed. Conduct follow-up calls to confirm referral appointments and encourage patient compliance. Reschedule missed external appointments and notify the referring physician accordingly. Track and follow through on Home Health and DME orders to ensure delivery of services and supplies.