BDC Representative

Join Our Team at Ray Skillman Hyundai West - Internet Marketer/BDC Representative Are you a highly motivated and customer-focused professional looking to jumpstart or advance your career in the automotive industry? Ray Skillman Hyundai West is seeking a Internet Marketer/BDC Representative to join our team!

Position Overview:

As an Internet Marketer/BDC Representative, you will play a crucial role in our sales process. You will be responsible for handling select incoming phone calls and internet leads, confirming sales appointments, and performing long-term follow-up with all unsold customers, including internet leads, showroom visits, and incoming calls.

Key Responsibilities:

Manage incoming phone calls and internet inquiries professionally and efficiently Confirm and schedule sales appointments for prospective customers Conduct long-term follow-up with unsold customers to encourage engagement and retention Maintain accurate records of customer interactions in the CRM system Work collaboratively with the sales team to improve conversion rates and customer satisfaction

Preferred Qualifications:

Previous BDC (Business Development Center) experience preferred Prior customer service experience is a plus Strong communication and interpersonal skills Internet savvy with proficiency in computer applications and CRM systems Excellent organizational skills with the ability to track and manage multiple leads Strong follow-through and follow-up skills to ensure customer engagement

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Opportunities for advancement Paid time off Paid training Retirement plan

Work Location:

In person

Pay:

$17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Paid training Vision insurance

Work Location:

In person