Marketing Coordinator

Join Ancorum Credit Union's Marketing Team as a Marketing Coordinator and play a key role in supporting the organization's marketing strategy, member engagement efforts, and brand presence across all channels. This position works closely with the marketing team and internal departments to coordinate campaigns, manage digital communications, support community initiatives, and ensure consistent messaging that reflects the Ancorum brand. From social media and email marketing to branch promotions and community events, this role offers the opportunity to contribute to meaningful projects that directly impact member growth and engagement. This is an excellent opportunity for someone looking to build a well-rounded marketing career in a collaborative, community-focused environment. The ideal candidate is highly organized, creative, adaptable, and able to manage multiple priorities in a fast-paced setting. Strong written and verbal communication skills are essential, along with attention to detail and the ability to maintain professionalism and confidentiality at all times. Candidates should be comfortable working with social media platforms, digital marketing tools, website content updates, and basic graphic design software such as Canva or Adobe Creative Suite. Success in this role requires initiative, sound judgment, accountability, and the ability to work both independently and as part of a team. The successful candidate will be someone who takes pride in producing accurate, polished work; consistently meets deadlines; and contributes positively to team collaboration and organizational goals. A passion for community engagement, member service, and continuous learning will help this individual thrive while supporting the credit union's mission and values. Regular schedule is 8:30-5:00pm Monday - Friday, except Thursday 8:00-4:30pm. Opportunities for flexibility and hybrid once training complete.

ESSENTIAL FUNCTIONS

Assist with the implementation of marketing campaigns, promotions, and communication efforts that align with organizational goals, drive member growth, and foster engagement. Support the management of social media channels by scheduling content, monitoring engagement, and assisting with the execution of promotional campaigns. Help maintain and update website content to ensure information is accurate, timely, and consistent with the brand. Coordinate and support email marketing activities, including newsletters, promotional materials, and member communications. Create and edit basic marketing materials for both print and digital platforms using design tools, such as brochures, social media graphics, and signage. Assist with branch marketing needs by preparing displays, promotional materials, and campaign communications to guarantee consistency across various locations. Support community sponsorships, events, and charitable initiatives by coordinating materials and promoting these activities. Assist with financial education and member engagement programs, including youth initiatives and programs for first-time buyers. Help maintain and update internal marketing resources and platforms to ensure content is current and accessible for the team. Monitor and report on basic campaign performance metrics, providing insights to the marketing team for continuous improvement. Develop an understanding of multiple digital delivery channels, including email, website, social media, digital banking, digital advertising, and email platforms, to support consistent and effective member communication. Ensure all marketing materials and communications meet brand standards and comply with regulatory requirements. Perform administrative tasks to support the daily operations and coordination of the marketing department. Crosstrain with other marketing team members to support departmental functions and maintain continuity of operations. Travel as needed to support Ancorum locations, community events, sponsorship activities, content creation, photography/videography opportunities, and other marketing initiatives. Adapt to evolving organizational needs by assisting with additional projects and duties as assigned.

PERFORMANCE EXPECTATIONS

Maintain confidentiality and ensure the preservation of records, transactions, and company assets. Ensure that all activities comply with applicable policies and regulations. Be relied upon to perform all duties as scheduled, accurately, and efficiently. Foster and maintain effective collaborative relationships within the department and with other departments. Represent the credit union positively and professionally to members, other credit unions, industry affiliates, the community, and all media channels, including social media.

QUALIFICATION REQUIREMENTS

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Associate's or Bachelor's degree in Marketing, Communications, Business, or related field preferred (or equivalent experience) is preferred, not required. Basic experience or internship in marketing, communications, or related field preferred. Familiarity with social media platforms and digital marketing concepts. Working knowledge of Microsoft Office applications. Basic experience with graphic design tools (Canva, Adobe Creative Suite) preferred. Strong written and verbal communication skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Strong attention to detail and organizational skills. Ability to work both independently and collaboratively. Commitment to maintaining confidentiality and professionalism.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must be able to speak and hear distinctly. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee is required to stand, sit, and walk; sometimes to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. All essential functions are performed in an office setting. Temperatures in the climate-controlled office may fluctuate. Work area is sometimes noisy due to multiple member transactions. The noise level in the work environment is usually moderate. Employee may not be able to easily leave work area unless for a scheduled break.

MENTAL DEMANDS

The mental demands for this position include: the need to be alert to member needs, to be resourceful in solving member problems, and to be precise when updating member accounts. The employee must be able to deal with people effectively under adverse and/or stressful conditions, occasionally be persuasive, use judgment, and exhibit patience.

NOTE:

Job descriptions are not intended, and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. About this Job Description The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended, nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Ancorum CU's goals employees may perform other duties as assigned and all employees are expected to: Exemplify our CORE Values Promote teamwork and collaboration Provide our members with the highest quality service