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BDC representative
Job
Genesis of Bayside
Bayside, NY (In Person)
$57,500 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and motivated BDC Representative to join our Genesis/Hyundai sales team. In this energetic role, you will be the first point of contact for prospective customers, driving new business opportunities through outbound and inbound communication channels. Your enthusiasm and excellent communication skills will help build strong relationships, generate leads, and support the dealership's sales objectives. This paid position offers a fantastic opportunity to develop your sales expertise within a fast-paced, customer-focused environment. Duties Engage with potential customers via phone calls, emails, and digital platforms to generate interest in our vehicle inventory and services Manage and nurture an active sales pipeline by tracking leads, follow-ups, and customer interactions using CRM software Conduct outbound sales calls to prospective clients, including cold calling to identify new business opportunities Assist customers in selecting vehicles that meet their needs through effective upselling and product knowledge Coordinate with the sales team to schedule appointments and facilitate smooth customer transitions from inquiry to sale Provide exceptional customer service by addressing inquiries promptly, professionally, and courteously Support inventory management efforts by staying informed about vehicle availability and promotions Develop strong negotiation skills to close deals efficiently while ensuring customer satisfaction Requirements Multilingual abilities are highly desirable to connect with diverse clientele Excellent communication skills, both verbal and written, with professional phone etiquette Familiarity with CRM software and inventory management systems Previous dealership or automobile sales experience is a plus Demonstrated organizational skills to manage multiple leads and follow-ups effectively Ability to work independently while collaborating within a team setting Strong understanding of retail math, inventory control, and basic automotive knowledge is beneficial