Marketing & Sales Coordinator

Benefits:

Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development About Us Arrow Systems, Inc. is a Buffalo-based manufacturer and distributor of advanced digital printing equipment and materials. We serve customers around the world in industries ranging from packaging and labeling to industrial and specialty printing. With decades of experience, our team focuses on delivering reliable, high-quality solutions backed by exceptional service and support. We are seeking an organized, customer-focused individual to support our sales and daily operations. Responsibilities include following up with leads, answering customer questions, sending sample packs, tracking customer activity, coordinating shipments, and assisting with marketing efforts. Responsibilities Follow up with incoming leads and existing customers Respond to customer inquiries via phone and email Send sample packs and track shipments Package and prepare outgoing orders Maintain spreadsheets and customer records Assist with marketing initiatives and vendor coordination Qualifications Strong communication and organizational skills Comfortable multitasking and managing follow-ups Proficient in Excel or Google Sheets Positive attitude and ability to work independently Customer service or sales support experience preferred