Sales and Marketing Coordinator

Description:

Position Summary The Sales and Marketing Coordinator supports day-to-day sales and marketing activities by managing operational processes, coordinating communications, and ensuring a smooth experience for leads, customers, and internal stakeholders. This role plays a key part in sales forecasting, lead management, marketing engagement, and front-line client interaction. Key Responsibilities Sales Operations & Forecasting Prepare and maintain quarterly sales projections and reports Track sales performance metrics and update forecasting tools Support sales leadership with data accuracy and process consistency Lead Management & Inbound Sales Support Maintain and update the lead tracker to ensure timely follow-up Monitor inbound leads and route them appropriately Answer and triage inbound sales calls, providing information or directing inquiries to the sales team Marketing Support & Engagement Monitor marketing chat channels and respond to or escalate inquiries as needed Support marketing campaigns through lead coordination and communication tracking Assist with follow-up activities resulting from marketing initiatives Client & Prospect Experience Prepare for client and prospect visits, including scheduling and logistics Serve as a point of contact for guest coordination and on-site readiness Help ensure a welcoming, professional experience for visitors Administrative & Relationship Support Coordinate and manage holiday cards and client appreciation efforts Support cross-functional tasks that strengthen customer and prospect relationships Perform additional operational and administrative duties as needed

Requirements:

Qualifications High school diploma/GED required, associate's or bachelor's degree in business, marketing, communications, or a related field preferred 3+ years of experience in sales support, marketing operations, customer service, or administrative coordination Experience working with CRM systems, lead tracking tools, or sales databases. Proficiency in Microsoft Office (Excel, Outlook, Word); ability to manage data accurately Strong written and verbal communication skills Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Skills Experience supporting sales forecasting or reporting processes Familiarity with marketing platforms, chat tools, or campaign workflows Comfortable handling inbound customers or prospect interactions Strong organizational skills with attention to detail Ability to work collaboratively across sales, marketing, and operations teams Customer-focused mindset with a professional, service-oriented approach Adaptability and willingness to take initiative and learn new systems or processes