Sales & Marketing Support Coordinator
Job
HR Live
Allentown, PA (In Person)
$65,000 Salary, Full-Time
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Job Description
Sales Support & Lead Management Qualify and follow up on inbound and outbound leads generated through marketing campaigns and field sales efforts Follow up on all quotes and proposals, and distribute proposals for further action to sales as needed Conduct online outreach and phone-based sales calls to engage and qualify prospects and customers Maintain and update CRM system with accurate and timely information on leads, opportunities, and customer interactions Partner with field sales representatives to advance opportunities through the sales pipeline Re-engage dormant accounts and identify new business opportunities Set up and maintain an eBay Parts site Territory Planning & Execution Collaborate with sales leadership and field representatives to develop and execute territory sales plans Analyze territory performance, identify gaps, and recommend targeted actions to drive growth Support account planning, including customer segmentation and opportunity prioritization Customer Engagement Handle inbound sales inquiries and provide product/service information Prepare and deliver quotes, proposals, and follow-up communications Serve as a responsive and professional point of contact for customers Cross-Functional Coordination Interface with the manufacturing teams to align customer requirements with technical capabilities and production timelines Coordinate internally to ensure accurate pricing, feasibility, and delivery expectations Communicate customer feedback and market insights to internal teams Marketing Collaboration Work closely with marketing to support campaigns, promotions, and lead generation initiatives Provide feedback on lead quality and campaign effectiveness Assist in the development of sales tools, collateral, and messaging Performance Management & Reporting Partner with ownership to establish, track, and refine key performance indicators (KPIs) for sales and marketing effectiveness Monitor KPIs on a monthly and quarterly basis, identifying trends and areas for improvement Prepare and deliver regular performance reports, including pipeline health, conversion metrics, and territory performance Recommend data-driven actions to improve sales outcomes and operational efficiency
Pay:
From $65,000.00 per yearWork Location:
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