Intake Coordinator & Marketing Specialist

Intake Coordinator & Marketing Specialist Mosaic Counseling Mequon, WI Job Details Part-time $25 an hour 10 hours ago Qualifications Teamwork Collaboration Bachelor's degree Attention to detail Organizational skills Newsletters (communication methods) Full Job Description Intake Coordinator & Marketing Specialist Position Summary We are seeking a highly organized, personable, and relationship-driven Intake Coordinator & Community Outreach Specialist to join our growing mental health practice. This role combines client intake coordination, therapist matching, marketing support, and community engagement. The ideal candidate is warm, professional, detail-oriented, and passionate about helping connect clients with appropriate care while building strong relationships within the community. This position plays a key role in creating a positive first impression for prospective clients and strengthening the practice's visibility through outreach, networking, and public engagement. Primary ResponsibilitiesClient Intake & Care Coordination

• Manage incoming phone calls, emails, and online inquiries from prospective clients
• Conduct initial intake screenings and gather relevant client information
• Match and assign clients to appropriate therapists based on clinical needs, scheduling, insurance, specialty areas, and fit
• Maintain timely communication with clients throughout the intake process
• Coordinate scheduling and follow-up communication as needed
• Maintain accurate and confidential client records within the electronic health record system
• Collaborate with clinical staff regarding referrals, availability, and client placement needs Marketing & Outreach
• Assist in developing and implementing the practice's marketing and outreach plan
• Build and maintain referral relationships with healthcare providers, schools, businesses, and community organizations
• Coordinate outreach initiatives, networking opportunities, and referral partnerships
• Represent the practice at community events, health fairs, and networking functions
• Assist with social media coordination, newsletters, and promotional materials
• Track outreach efforts and referral trends to support practice growth Community Engagement & Public Speaking
• Participate in community education and awareness efforts related to mental health
• Coordinate and attend speaking engagements, workshops, and presentations
• Serve as a professional and welcoming ambassador for the practice
• Develop relationships with local providers and organizations to increase collaboration and referral opportunities Qualifications
• Bachelor's degree preferred in marketing, communications, psychology, healthcare administration, or related field
• Previous experience in healthcare, mental health, customer service, intake coordination, marketing, or community outreach preferred
• Strong interpersonal and communication skills
• Comfortable speaking publicly and engaging with community partners
• Excellent organizational skills and attention to detail
• Ability to multitask and manage competing priorities in a fast-paced environment
• Proficiency with electronic health records, scheduling systems, and standard office software
• Ability to maintain confidentiality and professionalism at all times Preferred Skills
• Experience in a mental health or healthcare setting
• Knowledge of insurance and referral coordination processes
• Marketing or social media experience
• Networking and relationship-building experience
• Strong written communication and presentation skills Key Characteristics
• Warm and empathetic communicator
• Self-motivated and proactive
• Organized and dependable
• Relationship-oriented
• Professional and confident in community settings
• Passionate about mental health and helping others access care Position Details
• Part-time,15-20hrs/week
• In-person/Hybrid, flexible
• $25/hour To apply, contact Ann Marie Arvoy at

Pay:

$25.00 per hour

Work Location:

Hybrid remote in Mequon, WI 53092