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BDC Representative

Job

Mike Juneau's Brookfield Buick GMC

Brookfield, WI (In Person)

Full-Time

Posted 4 days ago (Updated 7 hours ago) • Actively hiring

Expires 6/26/2026

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Job Description

BDC Representative at Mike Juneau's Brookfield Buick GMC BDC Representative at Mike Juneau's Brookfield Buick GMC in Brookfield, Wisconsin Posted in 2 days ago.
Type:
full-time
Job Description:
Company Description Mike Juneau's Brookfield Buick GMC, located in Brookfield, Wisconsin. Dedicated to providing exceptional service, we help customers find their ideal Buick or GMC vehicles. As a trusted community dealership, we are committed to customer satisfaction and delivering a high-quality automotive experience. Join our team and contribute to a legacy of excellence in service and sales. Role Description This is a full-time, Monday thru Friday (8:00am - 5:00pm), on- site position located in Brookfield, WI. The BDC (Business Development Center) Service Representative will be responsible for managing a high volume of incoming and outbound communications, assisting customers via phone and email, setting appointments, and cultivating customer relationships to enhance satisfaction. The role also involves collaborating with our service team to ensure seamless and personalized customer experiences. Qualifications Strong Phone Etiquette and Customer Service skills to communicate effectively and professionally with customers Ability to foster Customer Satisfaction and build meaningful relationships Proficiency in Communication and Sales, including discussing customer needs and promoting available services Excellent organizational and multitasking skills Proficiency in using customer relationship management (CRM) or Dealer Management System (DMS) tools is a plus Previous experience in automotive sales is beneficial but not required