Senior Sales Manager

Senior Sales Manager 3.6 3.6 out of 5 stars 2121 Center Street, Berkeley, CA 94704 $80,000

• $85,000 a year
• Full-time Pyramid Global Hospitality 267 reviews $80,000
• $85,000 a year
• Full-time Welcome to Pyramid Global Hospitality, where people come first.

As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About our property:

Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure. At Residence Inn Berkeley, not only do we welcome DIVERSITY, We embrace it, encourage it, and celebrate it.

CARE / RESPECT / REWARDS

EEOC/ADA/VET/LGBTQ+ What you will have an opportunity to do: Responsible for proactively generating, managing, and closing group room and catering business that drives overall hotel revenue performance. The Senior Sales Manager focuses on maximizing group production through strategic prospecting, relationship management, and effective coordination with internal hotel teams to ensure seamless execution and guest satisfaction. Key Duties & Responsibilities Group Sales & Revenue Generation Actively solicit new and existing group accounts to meet or exceed hotel revenue goals in group rooms and food & beverage. Identify and pursue group opportunities through telephone solicitation, outside sales calls, site inspections, and written communication . Develop and maintain a strong pipeline of group business across key market segments (corporate, SMERF, sports, social, and extended-stay groups, as applicable). Prepare and negotiate group sales contracts , ensuring accuracy, compliance, and timely execution. Monitor booking pace, pickup, and performance against group goals, adjusting strategies as needed. Systems & Reporting Maintain working knowledge of Marriott systems , including MARSHA, FOSSE, CI/TY, MARRFP, Agency360, and Demand360. Prepare internal booking reports, forecasts, and account activity documentation. Maintain accurate account files, contracts, and correspondence within sales systems and records. Account Management & Collaboration Serve as the primary point of contact for assigned group accounts from initial inquiry through handoff to operations. Participate in daily sales meetings, group pre-convention meetings, and strategy sessions . Collaborate closely with Operations, Front Office, and Food & Beverage teams to ensure groups are properly communicated, supported, and executed. Follow up post-event to confirm satisfaction and identify repeat or referral opportunities. Market Engagement & Brand Representation Represent the hotel professionally at trade shows, community events, and industry meetings . Develop and maintain knowledge of local market conditions, competitors, and demand trends . Position the hotel effectively based on brand standards, amenities, and guest needs. Team & Culture Actively participate as a team player across all hotel departments. Assist with competitive data collection and market intelligence. Uphold hotel values, including CARE and the Four Disciplines of Associate Success . What are we looking for? High school diploma or equivalent required; Bachelor's degree preferred . Two to four years of experience in hotel sales or hospitality-related sales , with a strong preference for group-focused roles. Excellent verbal and written communication skills, including negotiation and persuasive selling. Strong understanding of group sales processes, contracts, and revenue strategy . Ability to manage multiple priorities, prospect proactively, and meet deadlines. Professional writing skills for proposals, contracts, reports, and client correspondence. Strong attention to detail and basic math skills. English required; additional languages a plus. Work Environment Primarily indoor work environment with controlled temperature. Standard business hours may include evenings or weekends based on group business needs and events.

Compensation:

$80000 $85000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.