General Manager - Pickleball Kingdom

General Manager - Pickleball Kingdom Pickleball X - 3.0 Waukegan, IL Job Details Full-time From $55,000 a year 1 day ago Benefits Paid time off Employee discount Qualifications Operations management Inventory management Team development Driver's License Supervising experience Driving Decision making Profit & Loss statement Sports Profit and loss analysis Data-driven decision making Full Job Description General Manager - Indoor Pickleball Facility We're searching for a high-energy, proactive General Manager to lead one of our premier indoor pickleball locations. This is your chance to take the reins of a vibrant, community-driven club and drive operational excellence, member satisfaction, and local engagement. If you're a passionate leader with a mind for business and a love of sport, this is your court. The GM will run day-to-day operations, manage staff, and create exciting programming for leagues, tournaments, clinics and community events.

Responsibilities:

Operational Leadership Run all day-to-day operations: staffing, scheduling, inventory, facility upkeep, and member experience. Lead by example—your energy and work ethic set the tone for the team. Team Leadership Recruit, train, and manage an all-star team of coaches, Events Sales Manager, Team Lead, and front desk staff. Foster a positive, high-performance culture aligned with Pickleball Kingdom values. Customer & Member Experience Create a world-class environment where everyone—from beginners to tournament players—feels welcomed and valued. Develop and run leagues and tournaments consistently and effectively. Resolve issues with confidence, empathy, and speed. Sales, Marketing & Growth Execute local marketing campaigns and collaborate with the marketing team to grow membership, promote programs and drive event participations with community partnerships. Maintain weekly coordination with the Marketing team to plan and execute ongoing community outreach initiatives. Business & Financial Management Own the

P&L:

Maintain budgets, revenue goals, track performance, and implement revenue-driving and cost-control strategies. Work with ownership to hit key performance benchmarks. Event Sales & Sponsorship Development Generate leads through proactive outreach, networking, and inbound inquiries. Develop and deliver compelling event and sponsorship proposals. Negotiate terms and close deals with clients and sponsors. Achieve and exceed sales targets for events and sponsorships. Identify, approach, and secure sponsorship partners for various programs (banners, court wraps, tournaments, brand activations, etc.). Communicate to potential sponsors of any upcoming events Maintain ongoing relationships with sponsors to encourage renewals and upsells. Event Oversight & Operations Oversee the execution of events you sign, ensuring high-quality delivery and client satisfaction. Work with internal teams to coordinate logistics, staffing, and customer experience. Serve as the main point of contact for event clients and sponsors during their event. Relationship Management Build and maintain long-term relationships with clients, sponsors, and community partners. Provide post-event follow-up, reporting, and client feedback collection.

Qualifications:

3+ years of GM leadership experience, background in racquet sports; pickleball experience preferred. Strong leadership, communication, interpersonal and organizational skills. Track record of success managing a team and driving business results. Must be P&L savvy and data-driven in decision making. Comfortable working evenings, weekends, and event schedules Must have a valid Drivers License Why Join the Kingdom? Commission structure based on events & sponsorship. Free Membershipto our world-class facility Employee Discounts on gear and programs Unmatched Growth Opportunity—ride the wave with a brand on fire A vibrant community of players and team members Be part of something bigger—not just a job, but a movement

Job Type:

Full-time Pay:

From $55,000.00 per year

Benefits:

Paid time off Application Question(s): Are you at least 21 years of age? How many years of experience do you have managing racquet sports? (Preferably Pickleball) Ability to

Commute:

Waukegan, IL 60085 (Required)

Work Location:

In person