office manager/ Inside sales

Role Overview We are seeking an organized and results-driven Office Manager / Inside Sales professional to lead our daily operations and drive company growth. In this dual-function role, you will ensure our office runs efficiently while maximizing inside sales, handling client inquiries, and closing deals over the phone and via email.

Key Responsibilities Inside Sales & Customer Service Drive Revenue:

Manage and execute the full sales cycle from lead generation to closing deals and upselling current accounts.

Customer Communication:

Answer inbound calls, respond to web leads, and make outbound calls to identify client needs and pitch products/services.

Pipeline Management:

Maintain accurate records of all sales activities, leads, and customer interactions in the company CRM.

Quote Creation:

Prepare and deliver accurate sales quotes, preliminary estimates, and proposals to prospective clients.

Office Management Administrative Operations:

Oversee day-to-day administrative functions, including answering phones, sorting mail, and managing office correspondence.

Inventory & Supplies:

Monitor and maintain office supply levels, equipment, and facility needs.

Scheduling:

Coordinate appointments, team calendars, and project schedules to ensure efficient workflow.

Vendor Management:

Act as the primary point of contact for external vendors, building management, and IT support.

Reporting & Team Coordination Sales Tracking:

Monitor KPIs, track sales metrics, and provide management with regular reports on performance and forecasting.

Cross-Functional Support:

Work alongside marketing, finance, and field teams to ensure brand consistency and seamless customer execution.

Qualifications & Skills Experience:

2-5 years of proven experience combining inside sales, customer service, and administrative/office management.

Sales Acumen:

Strong negotiation, closing, and communication skills with a track record of meeting or exceeding sales targets.

Organization:

Highly organized with the ability to multitask effectively in a fast-paced environment.

Tech Proficiency:

Familiarity with CRM software (e.g., Salesforce, HubSpot) and the Microsoft Office Suite.

Education:

High school diploma; Bachelor's degree in Business Administration or a related field is a plus. What We Offer Base Salary +

Commission:

Competitive base pay with performance-based incentives and bonuses.

Benefits Package:

Comprehensive health, dental, and vision insurance.

Paid Time Off:

Generous vacation and holiday schedule.

Retirement:

401(k) with company match.

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Paid time off

Work Location:

In person