Strategic Account Manager

Strategic Account Manager Integrated Openings Solutions Lenexa, KS Job Details Full-time 16 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Customer communication Fire safety Fire codes and regulations Business development Construction industry experience Customer relationship management Commercial construction Account management

Full Job Description Department:

People Operations Job Type:

Full Time, Exempt Reports to:

Director, People Operations Locations:

Lenexa, KS. Integrated Openings Solutions, LLC ("IOS") is a commercial and architectural openings solutions company. We provide industry leading commercial doors and hardware products and services to help make buildings smart, aesthetically pleasing, code compliant and sustainable. Job Summary The Strategic Account Manager is responsible for managing key account portfolios. They are responsible for maintaining strong client relationships, providing commercial door and hardware expertise, and suggesting innovative solutions resulting in increased profitability. Duties/Responsibilities Duties and responsibilities will include, but are not limited to: Maintaining key accounts and providing ongoing client support. Developing and implementing client relationship management strategies. Communicates with clients and leads to identify and understand their commercial door and hardware needs/expectations; identifies and suggests products and services to meet those needs; ensures satisfaction. Identifying new business leads and contacting prospective key clients to promote products and services. Establishing efficient communication channels and liaising between key clients and internal departments. Recommending and implementing improvements to the management of key client relationships. Handling client challenges and finding innovative solutions for complex problems. Other Duties as assigned Minimum Requirements Experience in the Door, Frame, and Hardware Industry a plus Associate or Bachelor's degree in business or a related degree, preferred DHI Certifications a plus Experience working in Comsense is a plus. Knowledge of door hardware, hollow metal, wood doors, STC, FSC and Leed. Knowledge of building codes as they relate to door, frame and hardware applications such as fire codes

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Experience:

Door, Frame, and Hardware Industry:

1 year (Preferred)

Work Location:

In person