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Sales Manager - Skincare Studio
Job
GLO30
Annapolis, MD (In Person)
$44,720 Salary, Full-Time
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Job Description
Must have weekend availability 9:30-7!! GLO30 is hiring a hospitality-minded Sales Associate and Front Host. We are seeking passionate, service-oriented, and hard-working individuals with a passion for skincare and an excitement for our brand. Our sales associates and front hosts are responsible for curating a welcoming environment for our clients, driving sales, and client retention. Roles and responsibilities include, but are not limited to:
- Providing high-level hospitality to our clients and addressing their needs, with a positive and client-focused attitude
- Perform routine client-facing system tasks, including new account setup, scheduling, canceling, and rebooking appointments; product, service, or membership purchases; and other general account needs as requested
- Supporting the store manager in ensuring that the store is client-ready, including cleaning, tidying, and restocking the common area and bathrooms
- Supporting the Providers to ensure a successful check-in/check-out process
- Demonstrating retail product and service knowledge, assisting clients with product and service recommendations
- Communicate with store and general manager of client issues and assist in addressing the matter appropriately
- Assisting in other daily tasks and projects, as needed
Qualifications:
- Must have the ability to prioritize and multi-task within a client-facing environment
- Must be willing to initiate tasks and perform duties without direction
- Must have excellent communication skills and be able to work with a wide range of personalities
- Must have outstanding customer service and problem-solving skills
- Must have a positive, can-do attitude
- Must have friendly and professional phone and email etiquette
- Must have excellent organizational skills
- Must be able to kneel, bend, reach, climb and stand for long durations of time
- Must be able to lift/carry a maximum of 30lbs
- Must be able to work morning, evening, and weekend shifts as necessary
- Previous fitness studio experience is a strong plus for this candidate Benefits 40% off products and services Health insurance for full time employees Profit sharing after 1 year of full time employment