District Manager

Andy's Frozen Custard is looking for LEADERS in our St. Louis Market! We will be holding an

INVITE ONLY

Interview Day where our VP and RDO will interview DM's, GM's, and AM's! Please apply now to be screened and invited! We are excited to share why Andy's is such a GREAT place to work! For questions, reach out to careers@eatandys.com

Job Summary:

The District Manager should have experience leading multi-unit stores in the restaurant industry, as you will be responsible for ensuring district-wide customer satisfaction, developing their team, and measuring the financial performance of all the locations in your district. The District Manager has the overall responsibility for directing the daily operations of their Andy's stores in support of the Mission, Values and Culture while role modeling Andy's Standard of Excellence and taking complete ownership of their stores and teams. The District Manager ensures compliance with company standards in all areas of operations to include but not limited to: cleanliness and sanitation brand standards, full compliance to the dress and appearance policy, product preparation and delivery, customer service, facilities maintenance, KPI performance, and financial accountability. This role accomplishes these objectives by actively selecting, training, and coaching the in store talent to achieve key results.

Essential Duties and Responsibilities:

Develop the store management team within the district to deliver legendary customer experiences in all stores. Uphold all brand standards fully themselves and expect same from the teams in the district. Drive the implementation of company programs to meet operational and organizational objectives. Lead with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy's Frozen Custard. Plan, identify, communicate, and delegate key responsibilities and practices to the store management team. Review store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement. Create district implementation plans to support execution of regional and company initiatives. Follow up consistently to ensure accountability to plans. Monitor and manage district-wide store team and management team staffing levels. Utilize existing tools to identify and prioritize communications to the store management team within the district. Access external resources to support company-wide operations including Marketing, Finance, and Store Development. Solicit customer feedback to understand customer needs and the needs of the local community. Utilize management information tools and analyze financial reports to identify and address trends and issues in district performance. Be in store on shifts a minimum of 3-4 days per week including nights and weekends; Must be on visible schedule to supervisor The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

Must have a minimum of 5 years of proven management experience in the food service industry Direct supervision of 20+ employees Responsibility for training and developing teams Coaching employees and planning for succession on a team Responsibility for scheduling hours or controlling overtime Experience analyzing financial reports Experience in a complex, fast-paced environment Experience in a multi-unit environment Bachelors Degree in Business/Hospitality Management (preferred) or equivalent experience in field High school diploma or equivalent

Knowledge/Skills/Abilities:

Must pass criminal background check Must have reliable transportation to and from work Work a minimum of 45-50 hours per week, have open availability; available by phone 24 hours per day, 7 days per week Can manage cash according to cash handling and banking policies Must be able to work late nights, weekends, as well as some holidays including but not limited to Memorial Day, Labor Day, 4th of July, and Easter Complete training in all areas of store within designated amount of time Must be able to manage effectively in a fast-paced environment Must be able to take direction and delegate responsibilities Must be able to use touch sensitive POS System tablet Effective oral communication skills Strong Interpersonal skills Ability work as part of a team Ability to maintain the Andy's culture/values at all times, even during moments of high stress

Pay:

$55,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Are you able to work closing hours until midnight-1am? (required!) Are you able to work weekends? (required!) Are you able to abide by our dress code (clean shaven, tattoos covered, facial piercings removed)? (required!)

Experience:

Food management: 1 year (Required) Ability to

Commute:

Maryland Heights, MO 63043 (Required)

Work Location:

In person