Ticket Sales Manager

Position Overview:

We are seeking a highly motivated and results-oriented Ticket Sales Manager to drive revenue growth for the Gastonia Ghost Peppers. This role is ideal for a self-starter with exceptional communication and leadership skills, passionate about building a successful career in sports ticket sales and contributing to our team's success.

Responsibilities:

Generate new group sales through proactive outreach, including cold calling, outside appointments, and facility tours. Manage and lead overall group revenue generation strategies for the team. Prospect and identify new group sales opportunities through cold calling, referrals, and networking events. Schedule and conduct face-to-face appointments with key decision-makers within community and corporate groups. Staff ticket sales tables at games, events, and external networking opportunities. Create, plan, and execute multiple engaging group events on a monthly basis. Consistently meet or exceed all predetermined activity and sales goals. Work all home games to actively support and drive ticket sales initiatives. Accurately update and manage accounts within the Archtics Ticketing System. Embody the core characteristics of a strong sales culture, including superior interpersonal skills, prompt and professional follow-through, openness to new ideas, and consistent enthusiasm. Communicate effectively and professionally with all internal and external contacts. Foster a positive and collaborative sales culture within the sales team and the entire front office.

Qualifications:

Bachelor's degree in a relevant field (e.g., Sports Administration, Business, Marketing) preferred. Minimum of 2-3 years of proven ticket sales experience in a professional sports or university setting. Demonstrated interest in building a long-term career in sales. Excellent verbal and written communication skills. Proficiency with Archtics Ticketing System and Salesforce preferred. A positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic. Prior sales experience is required; management experience is preferred. Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by the sports schedule. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.