Manager, Pega Platform

Job Listing ID:

4490852

Job Title:

Manager, Pega Platform Application Deadline:

08/10/2026

Job Location:

Hillsboro

Date Posted:

05/13/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Description This position leads the delivery and operational execution of Pega platform solutions that enable CRM capabilities, workflow optimization, and decision support across member serving teams. The role focuses on translating prioritized experience and operational needs into durable, reusable Pega capabilities that improve reliability, usability, and measurable outcomes. Working closely with teams that use Pega to serve members and execute workflows, this position ensures solutions are built, tested, and deployed with discipline and are consistently adopted in real world conditions. By supporting standardization and effective use of the platform, this role contributes to Pega functioning as a scalable, unified capability rather than a collection of disconnected solutions. Here's what you can expect from the job and what you need to be successful: Job Duties Lead delivery of prioritized Pega platform work by translating defined enterprise needs and platform priorities into executable plans that emphasize reuse, scalability, and reliable outcomes. Manage endtoend delivery of Pega capabilities, including CRM, workflow/case management, and decisioning ensuring solutions to improve member and employee experiences while strengthening operational performance. Execute disciplined delivery practices across requirements refinement, backlog readiness, sprint planning, testing, release execution, and dependency management to ensure predictable outcomes and transparent stakeholder communication. Partner crossfunctionally with Operations, Product, Digital, Lending/Credit, Fraud, and other enabling teams to embed Pega solutions into frontline workflows, reduce member friction, and eliminate avoidable contact. Reinforce established platform standards, architectural guardrails, experience principles, and quality practices in daytoday delivery to ensure solutions are compliant, scalable, maintainable, and consistently implemented. Drive standardization and modular design in solution delivery to ensure Pega capabilities are durable, reusable, and aligned with overall platform direction rather than oneoff implementations. Coordinate rigorous testing, release readiness, and postrelease stabilization to ensure deployments are easy to use, high performing, and introduce minimal disruption to teams serving members. Monitor platform health and operational performance, identifying recurring defects, performance issues, or reliability risks and ensuring they are prioritized and resolved. Support benefit realization by defining success measures and working with... For full info follow application link. First Technology Federal Credit Union is an Equal Opportunity Employer. First Tech does not discriminate against any employee or applicant for employment on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state law, federal law, or local ordinance.

Job Classification:

Computer Occupations, All Other Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Depending on Experience

Benefits Offered:

Vacation, Retirement Job Requirements

Experience Required:

 At least 5 years

Education Required:

Bachelors

Minimum Age:

N/A Gender:

N/A