Job Description
We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. Our sales approach begins by identifying customer demands before they become challenges. We re committed to delivering customer success through our comprehensive expertise in software and technology. We don t just sell things. We offer solutions to tomorrow s challenges. Position Overview Elo is accelerating its global payments strategy and is hiring a Senior Payments Partnership Manager to lead all net new ecosystem growth, strategic outbound engagement, and market expansion initiatives across the global fintech landscape. This is a senior, high-impact role focused on building Elo s payments footprint across acquirers, gateways, processors, ISVs, PayFacs, enterprise merchants, and emerging fintech innovators. This role is a payment partner maintenance function role; it is a strategic builder, responsible for identifying new opportunities, new partners, new revenue, new markets and growing existing relationships. The ideal candidate will bring at least 10 years of experience in payment business development and partnership management, with a proven track record of launching and scaling payment solutions, building executive-level relationships, and delivering measurable revenue growth.
KEY RESPONSIBILITIES
Deepen Senior and Executive level relationships at all major Acquirers, Processors, and Gateways to strategically position Elo Payment Hardware. Build and execute outbound strategies to drive expansion of Elo Pay, Link, and Link + across global markets (NA, EMEA, APAC) Maintain a robust sales pipeline with key partners, including ISVs, payment processors, gateways, acquirers, and financial institutions. Managing complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within Elo and with partners Collaborate with sales, product management, engineering, and marketing teams to deliver go-to-market strategies, enablement tools, and joint value propositions. Work closely with the ISV, RSM, ASM, and Solutions Architect teams to ensure a seamless transition from BD → Payment Partnership Manager → Certification → Scale Monitor global industry trends, emerging payment technologies, and competitive landscape to inform strategy and maintain Elo s market leadership. Represent Elo at industry events, conferences, and partner meetings to promote Elo s payment solutions. Drive revenue growth through co-selling opportunities, joint marketing initiatives, and expanding existing partnerships. Other roles and duties as assigned by the manager. Build business cases for new certifications, markets, and partnership categories Deliver competitive insights on rival payment hardware ecosystem and partners Identify partnership gaps and recommend new programs to accelerate global payment adoption Collaborate with Product and Engineering to influence payment-focused roadmap priorities MINIMUM QUALIFICATIONS
At least 10 years of work-related experience in a business development or quota-carrying sales role, specifically in the payment industry, business development, partnerships, or related role. Experience working with gateways, processors, acquirers, PayFacs, or ISVs Strong technical understanding of payment certifications, EMV ecosystems, and hardware/ terminal workflows Strong executive communication and fintech ecosystem literacy Bachelor s degree in business, Finance, Technology, or other related field from an accredited university. Ability to travel unrestricted. PREFERRED QUALIFICATIONS
Master s Degree highly preferred. Deep understanding of payment processing, acquiring, merchant services, and payment technology ecosystems. Proven success in developing and managing high-value partnerships from negotiation through launch and growth. Strong technical understanding of payment hardware/software integration and certification processes. Excellent communication, negotiation, and relationship management skills. Ability to thrive in a fast-paced, cross-functional environment with a global scope. SPECIFIC PROFESSIONAL SKILLS/ COMPETENCIES
Ability to effectively organize, prioritize, and accomplish multiple conflicting tasks Ability to make intelligent, timely decisions and solve problems independently Ability to develop and execute strategies in support of market segments, customers, and products consistent with the overall business plan. Embraces a positive can-do attitude in all situations. Ability to influence the decision-making process of key stakeholders. Strong project management and negotiation skills. Proficient computer skills (i.e. SFDC, PowerPoint, Excel, Word, Outlook) Experience with CRM tools, such as SFDC and other like systems. Entrepreneurial spirit. Clear and concise communication skills (Customers, Sales, Operations, and Senior Management). Demonstrated ability to collaborate cross-functionally and to influence without direct authority. Exhibits a results-driven mindset with strong execution skills that ensure objectives are met. PHYSICAL DEMANDS
Ability to lift up to OSHA single-person lift requirements. Ability to sit, stand, bend, or walk for prolonged periods. Ability to travel up to 30% both domestically and international. Must be able to work a standard full-time schedule. Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge. Elo Touch Solutions offers a competitive total compensation package. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability, and Tuition Reimbursement. Starting compensation for this role typically ranges between $93,200 and $128,000 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.
