Business Development Center Manager

Business Development Center Manager Maverick Harley-Davidson - 2.8 Carrollton, TX Job Details Full-time From $50,000 a year 3 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Opportunities for advancement Qualifications Customer relationship building Email customer support Phone communication Client rapport building Business development Attention to detail Customer engagement Sales management systems proficiency Organizational skills CRM system proficiency Appointment scheduling Sales follow-up Stakeholder relationship building Client interaction via phone calls Full Job Description Internet Sales Manager / Business Development Manager (BDC)

Salary:

Starting at $50,000+ per year, plus performance incentives Are you passionate about delivering exceptional customer experiences, leading by example, and turning opportunities into results? At Harley-Davidson, we don't just sell motorcycles—we sell freedom, adventure, and lifelong memories. We're seeking an energetic, customer-focused Internet Sales Manager to oversee our digital sales process, engage customers, and help drive dealership growth. If you're motivated by performance, thrive in a fast-paced environment, and understand the importance of follow-up, communication, and accountability, we'd love to meet you. What You'll Do Manage and respond to inbound internet, phone, text, chat, and email leads. Drive appointment-setting efforts and improve lead-to-sale conversion rates. Maintain CRM accuracy and ensure consistent customer follow-up. Monitor lead performance and identify opportunities for improvement. Deliver an outstanding customer experience from first contact through purchase. Work closely with the sales team to maximize opportunities and customer satisfaction. Help create a culture of urgency, accountability, and customer service excellence. What We're Looking ForRequired Qualifications 5+ years of customer service, sales, or business development experience. Strong communication and relationship-building skills. Excellent phone, text, and email etiquette. Experience using CRM systems and managing customer follow-up. Strong organizational skills and attention to detail. Ability to prioritize tasks and perform in a fast-paced environment. Flexible schedule, including Saturdays. Preferred Qualifications Automotive, powersports, or motorcycle industry experience. Experience managing internet leads or BDC operations. Harley-Davidson product knowledge and enthusiasm for the riding lifestyle. Why Harley-Davidson?

We Sell More Than Transportation "In the automotive world, you're selling a way to get from Point A to Point B. In the Harley-Davidson world, you're helping customers fulfill dreams, create memories, and experience freedom." A Fun, Unique Environment Casual dress and dealership atmosphere. Work around iconic motorcycles and passionate customers. Be part of a team that celebrates success and supports growth. Opportunity for advancement within a growing organization. The Ideal Candidate You may be a great fit if you: Love helping people and building relationships. Have exceptional follow-up habits. Bring positive energy and professionalism every day. Enjoy working toward goals and being rewarded for results. Take pride in delivering world-class customer service. Have a competitive drive and a commitment to continuous improvement. If you're looking for a career—not just a job—and want to be part of a team that values performance, customer experience, and personal growth, apply today. We look forward to meeting you.

Pay:

From $50,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Work Location:

In person