Operations Admin & Sales Manager - Lawn Care Industry

Yardful Lawn Services is a rapidly growing lawn care and landscaping company based in Liberty Hill, TX. We are seeking a highly organized, customer-focused, and sales-driven Office & Sales Manager to oversee daily office operations while also driving revenue growth through client acquisition and service upselling. This is a dual-impact role responsible for ensuring smooth day-to-day operations and converting leads into long-term customers. The ideal candidate thrives in a fast-paced environment, understands service-based business operations, and has a proven ability to sell, manage, and execute simultaneously. Pay Range $18.00-$25.00 per hour + Performance-Based Incentives/Commissions (Based on experience, operational efficiency, and sales performance) Role Overview This position plays a critical role in: Managing daily office operations & scheduling Handling inbound leads and converting them into paying customers Coordinating field crews to ensure efficient service delivery Driving revenue through upselling and customer retention

Key Responsibilities:

Customer Service & Sales Answer inbound calls, texts, emails, and web inquiries professionally Convert inbound leads into booked services (lawn mowing, landscaping, weed control, etc.) Upsell additional services such as mulch, trimming, irrigation, and seasonal cleanups Follow up with leads, estimates, and pending approvals to close sales Build and maintain strong relationships with customers Handle objections and provide solutions to secure bookings Scheduling & Operations Management Schedule and reschedule services efficiently across multiple cities Coordinate daily and weekly routes with field crews Ensure crews are dispatched on time and routes are optimized Monitor job completion and address delays, reschedules, or issues Adjust schedules dynamically based on weather and operational changes Maintain smooth communication between customers and crews Administrative & Office Management Maintain accurate call logs, customer records, and service notes Prepare and send quotes, estimates, and invoices Track payments and follow up on outstanding balances Update reports, dashboards, and operational spreadsheets (Excel) Manage CRM/job management systems (Jobber or similar) Provide daily operational updates to management Business Growth & Performance Identify opportunities to increase revenue per customer Improve customer retention through consistent follow-ups Support marketing campaigns by handling inbound lead flow Maintain high booking conversion rates and customer satisfaction Assist in improving processes for scheduling, sales, and operations Qualifications Experience 3+ years experience in office management, sales, or operations in a service-based industry (Lawn care, landscaping, HVAC, pest control, cleaning, home services preferred) Proven experience in sales, lead conversion, and customer handling Experience managing high call volumes and scheduling multiple jobs daily. Strong sales and negotiation skills Excellent communication and customer service abilities Highly organized with strong multitasking capability Proficient in Microsoft Office (Excel, Word, Outlook) Familiarity with CRM/job management software (Jobber preferred) Fluent in English (Spanish is a strong plus) Core Traits Results-driven and goal-oriented Fast decision-maker in time-sensitive situations Reliable, punctual, and accountable Problem-solver with strong attention to detail Ability to handle pressure in a fast-paced environment Physical & Work Requirements Ability to lift up to 50 lbs when required Ability to sit, stand, walk, bend, and move throughout the day Frequent use of phones, computers, and office equipment Comfortable working in a deadline-driven environment Work Environment On-site role in Liberty Hill, TX Fast-paced, operations-driven service business Daily coordination with customers and field crews Occasional weekend support required (weather-related scheduling adjustments) Why Join Yardful Lawn Services Growing, high-potential local business Direct impact on operations and revenue growth Opportunity to earn commissions and grow financially Hands-on role with leadership exposure Supportive and performance-driven work culture Apply Today Join Yardful Lawn Services and play a key role in both operations and revenue growth , helping us scale while delivering exceptional service to our customers.

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

Health insurance

Experience:

Lawn Care Industry:

1 year (Required) Operations management: 2 years (Required)

Sales:

2 years (Required) Customer support: 3 years (Required)

Scheduling and Dispatching:

2 years (Required)

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

Liberty Hill, TX 78642 (Preferred)

Work Location:

In person