Director of Wellness Sales and Regenerative Services

Benefits:

401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Join Our Team as a Patient Experience & Recovery Specialist! About us : Penrose Physical Therapy has been serving the Lacey, Olympia, and Tumwater communities since 2007. Founded by Dr. Jennifer Penrose, we have grown to a team of 8 therapists with a mission to help our community stay active, mobile, and pain-free — without unnecessary surgeries or pain pills. We are evolving into a full-spectrum regenerative and wellness clinic. We now offer advanced technologies including Shockwave Therapy, EMTT, Stimpod (pulsed radio frequency), and our Recovery & Longevity Lounge featuring red light therapy, PEMF, infrared sauna, and likely more options coming soon. This is an exciting time to join a clinic that is leading the region in what physical therapy can be. Learn more at penrosept.com or listen to our podcast, Stay Healthy South Sound. Your role : We are looking for a passionate, people-first sales professional to lead the growth of our cash-pay regenerative therapy and wellness services. You do not need a clinical or healthcare background — but you must genuinely care about health and helping people feel their best. This role is the bridge between a patient's first experience with our technology and a committed wellness plan. You will track our free trial pipeline, follow up with every patient who does not move forward same-day, manage Recovery Lounge scheduling, and hold our clinical team accountable to recommending these life-changing services.

Key Responsibilities:

Own and manage the free-trial pipeline in PhysioFunnels (our CRM) — log every session and follow up within 48 hours with any patient who does not convert same-day Close wellness memberships and regenerative therapy packages, including our Premium Health Recovery Plan ($800/month, 2-month commitment) Manage scheduling for the Recovery & Longevity Lounge — keep the calendar full Coach and hold our clinical team accountable to recommending regenerative services to eligible patients — provide them with simple, comfortable talking points Track weekly cash revenue progress against our weekly clinic goal and report to the owner Keep PhysioFunnels and Google Sheets tracking clean, current, and accurate Support marketing campaigns targeting active adults 50+ in the South Sound area Collect patient testimonials and success stories for use on social media and our podcast What we are looking for: A consultative, relationship-first approach to sales — you educate and guide, not push Genuine passion for health, wellness, and helping people feel their best Experience tracking and managing a sales pipeline (any industry considered) Comfortable learning new software quickly — we use PhysioFunnels (CRM), Prompt (EMR), and Google Workspace Organized, self-starting, and accountable — you manage your own follow-up cadence A team player who thrives in a small, high-energy clinic environment Scheduling or coordination experience is a plus Pay is hourly plus sales goals: Pay is hourly based on your sales experience. Bonuses are applied when team goals are met for sales of Premium Recovery Plans and Longevity Lounge memberships. 2k-6k monthly bonuses possible.