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Sales and Marketing Director

Job

Charter Senior Living

West Bend, WI (In Person)

Full-Time

Posted 5 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/13/2026

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Job Description

Sales and Marketing Director Are you passionate about helping families navigate one of life's most meaningful transitions? We're looking for a Sales & Marketing Director who blends empathy, strategy, and disciplined follow-through to guide families toward the right senior living solution. In this role, you'll be more than a salesperson — you'll be a trusted guide .
You will:
Build trust by listening to families' hopes, fears, and concerns, seeing the move as deeply personal — not just a transaction. Bring our community to life through stories that connect both heart and mind, highlighting resident experiences that resonate with each family's journey. Anticipate concerns, uncover true barriers, and reframe them with compassion and clarity. Move families forward with gentle assertiveness, focusing on outcomes that matter most to them. Drive the process with consistency and organization — timely follow-ups, scheduled next steps, and close attention to each milestone from lead to move-in. Partner with our Executive Director, clinical leaders, and team members to create authentic, memorable experiences that turn interest into move-ins. This is an opportunity to make a real difference — helping families find peace of mind and helping residents feel at home. Mission To Enhance the Human Spirit Core Values Serve with Heart Serve with Purpose Serve with Courage Have Fun While Serving We've Got You Covered… Get Paid today with ZayZoon! We offer a free medical insurance plan. Paid Training, Time Off and Holiday Pay Medical, Dental, Vision Insurance and more Career growth Working environment where your voice is heard, and your experience will be respected and appreciated. Sales and Marketing Director
POSITION SUMMARY
The Sales & Marketing Director is responsible, under the Executive Director's supervision, for achieving high resident occupancy by generating community activities, tours, prospective resident follow-up, etc. The Sales & Marketing Director must be self-motivated, organized and professional. He/she must diligently and conscientiously devote full and exclusive time and attention, and best efforts to job responsibilities. Demonstrates judgment and sound discretion on a consistent basis that ensures complete/full occupancy of the facility at the earliest time possible. Why Charter Senior Living? Here are just a few of things that our associates say... "It truly feels like a family at Charter. "The residents are an extension of my family now." "You always hear about a company's values and mission, but you hardly ever see them follow through, I love Charter because they truly mean what they say, they put the people first and truly believe in enhancing the human spirit." "I love to chat with them and laugh because at Charter our values include "Have fun while serving". We are charged with enhancing the human spirit of our residents, but they are really enhancing my spirit."

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