Ticket Seller

Alabama State University, Operations Event Management, invites applications for the position of Ticket Seller. Under general supervision of the Director of Ticket Operations, the Ticket Seller is responsible for processing ticket sales, and providing customer assistance.

Duties and Responsibilities:

Process in-person and over-the-phone ticket sales using point-of-sale or computerized ticketing systems (e.g., Flicket) Handle cash, credit cards, and mobile payments, reconcile cash drawers at the end of shifts and prepare daily sales reports, assist with collection of report data Greet patrons, answer questions regarding event times, seating availability, pricing, and venue policies Print and verify tickets for will-call pickup, and troubleshoot scanning or seating issues for guests Exhibit exceptional communication, problem solving, and conflict resolutions skills Assist with crow control, direct traffic, and adheres to venue security and emergency protocols Project professional appearance at all time Perform other duties as assigned A High School Diploma or GED, 1 year of experience as a ticket seller, retail sales associate, cashier, or bank teller with experience processing payment transactions and handling large sums of cash on a daily basis. Must be available to work weekdays, weekends, nights, holidays and extended hours.

Physical Demands:

While performing the duties of this job, the employee will be required to regularly sit or stand for extended periods, lift and carry 20 pounds, use computer or other electronic devices, and travel as needed.

EEOC STATEMENT

It is the policy of Alabama State University to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

SUPPLEMENTAL INFORMATION

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Federal law requires identity and employment eligibility verification on Form I-9 within three (3) business days of employment. All positions require the passing of a background check and some the passing of a drug screen.