Pool Associate - Part-Time

Pool Associate (Part-Time) Parks & Recreation Department - Aquatics Division Chris Lyle Aquatic Center The Parks & Recreation Department is seeking friendly and customer-focused individuals to serve as Pool Associates at the Chris Lyle Aquatic Center. This position plays a key role in creating a positive first impression by welcoming patrons, assisting with program information, and supporting daily operations.

Schedule:

Varies - includes weekdays, weekends, mornings, evenings, and select holidays (Aquatics Division operates 7 days a week)

Key Responsibilities:

Greet and welcome patrons upon arrival to the aquatic center Assist guests with registrations, program information, and general inquiries Recommend programs and services based on patron needs Support front desk operations and maintain a clean, organized environment What We Expect from

You:

Accountability:

Provide accurate information, maintain professionalism, and ensure a high level of customer service at all times

Empowerment:

Take initiative to assist patrons, resolve questions, and create a smooth and positive guest experience

Innovation:

Find creative ways to enhance customer interactions and promote programs and services

Ownership:

Take pride in representing the department and creating a welcoming, inclusive environment for all visitors Join our team and help create a fun, welcoming experience for everyone who visits our aquatic center! The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. Assist in daily operational tasks, such as opening and closing procedures. Maintain cleanliness and organization of work area. Welcome patrons into the facility; screen for and inform patron of prohibited items. Attend to inquiries in person and over the phone; assess needs and recommend programs. Maintain up-to-date knowledge on programs and facility rules. Manage cash, check, and credit card transactions on computer-based POS system. Membership and retail sales. Maintain stock and presentation of retail items. Attendance and record keeping of all facility patrons - including but not limited to members, swim teams, swim lessons, program participants, and daily guests. Assist in an emergency as defined in the facility's Emergency Action Plan. Perform other related tasks as assigned. Must be at least 16 years of age. Cash handling experience preferred but not required.

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; reach with hands and arms and communicate. The employee is occasionally required to move; remain stationary; use hands to finger, handle, or feel; ascend and descent or balance; position self to crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Mathematics:

Ability to use basic math skills such as addition, subtraction, multiplication, and division.

Language Ability :

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees of the organization. Ability to conduct oneself in professional manner.

Skill Requirement :

Basic knowledge of counting and balancing, cash handling, computer and phone skills.

Reasoning:

Ability to apply common sense understanding to carry out instruction furnished in writing, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions (heat and cold). The noise level in the work environment is usually moderate.