(USA) Member Team Lead Company Walmart
Federal Contractor Location Billings, MT
Date Posted 06/09/2026
Description Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associatesmunicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure memberplaints and issues are resolved according topany guidelines ensuringpliance withpany policies and procedures supporting the Open Door Policy and participating in recruiting hiring scheduling promoting coaching and evaluating associates Communicates and supports membership by providing information on membership types programs and benefits to current and prospective members processing memberships upgrades and credit accounts encouraging membership renewals participating in sales and marketing eventspleting and maintaining marketing recaps and other required documentation striving to meet membership goals and promoting the value of Sams Club products and services Provides and ensures member service by acknowledging the member and identifying member needs assisting members with purchasing decisions locating merchandise providing guidance and support to members regarding selfservice technology assisting members with transactions utilizing registers or selfcheckout area and ensuring club pick up orders are filled Oversees assigned area of responsibility by handling claims and returns zoning the area arranging and organizing merchandise identifying shrink and damages organizing and maintaining availability of cartsflatbeds assisting members with transporting items utilizing cart retrieval equipment according topany policies and procedures and maintaining parking lot cleanliness Completes accounting records files transactions and other required documentation by following accounting office procedures providing funds for proper register operation creating and interpreting financial analysis reports assisting with accountingrelated investigations preparing daily deposits preparing and overseeing Cash Fund Transfers investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information Developsmunicates and implements processes and practices to meet business needs by collaborating with managers coworkers customers and other business partners analyzing and ing information from multiple sources monitoring progress and results and identifying and addressing improvement opportunities Demonstrates promotes and supportspliance withpany policies procedures and standards of ethics and integrity by explaining guiding and demonstrating how to these in executing business processes and practices implementing related action plans using the Open Door Policy and assisting management with correcting ethical andpliance issues and problems Leads and participates in teams by using and sharing resources information and tools determining customer needs and business priorities coordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges Respect the Individual Embraces differences in people cultures ideas and experiences creates a workplace w associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual Works as a team builds strong and trusting relationshipsmunicates with impact energy and positivity to motivate and influence Respect the Individual Strengthens the team by helping developing and mentoring others recognizes others contributions and aplishments Act with Integrity Maintains and promotes the highest standards of integrity ethics andpliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of bing a regenerativepany by making a positive impact for associates customers members and the world around us Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence Drives continuous improvements is open to and uses new technologies and skills and supports others through change At Sam's Club, we offerpetitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase andpany-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, w applicable. For information about PTO, see one.walmart/notices .
- Other benefits include short-term and long-term disability,pany discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is apany paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high schoolpletion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees arepletely paid for by Walmart. Eligibility requirements to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.
Walmart at bit.ly/3iOOb1J . The hourly wage range for this position is $21.50 to $29.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additionalpensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, t are no minimum qualifications. Minimum Qualifications 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, t are no preferred qualifications. Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location... 4420 KING
AVE E, BILLINGS, MT
59101-4913, United States of America Walmart and its subsidiaries aremitted to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer
- By Choice. We believe we are best equipped to help our associates, customers, and themunities we serve live better when we really know them. That means understanding, respecting, and valuing diversity
- unique styles, experiences, identities, abilities, ideas and opinions
- while being inclusive of all people.