Team Member - Service/Cashier

Team Member - Service/Cashier Kones Kreamery Fargo, ND Job Details Temporary | Part-time | Seasonal | Full-time $14 - $18 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Serving Customer service Barista experience Coffee experience POS Food safety

Full Job Description Job Overview:

As a Boba Tea Barista at kones kreamery, you will be responsible for crafting a variety of delicious boba tea drinks, providing exceptional customer service, and ensuring that the store runs smoothly. You will make a variety of beverages, including milk teas, fruit teas, and smoothies, while creating a fun and welcoming atmosphere for customers.

Key Responsibilities:

Prepare Boba Tea Beverages:

Make a variety of boba tea drinks such as milk teas, fruit teas, slushes, and smoothies with precision, ensuring the correct ingredients and proper boba-to-drink ratio.

Customer Service:

Greet customers, take orders, answer questions about menu options, and provide recommendations based on customer preferences. Ensure a positive and friendly experience for every guest.

Maintain Cleanliness:

Keep the work area, boba tea station, drink preparation areas, and dining space clean and sanitized according to health and safety guidelines.

Stock and Organize Supplies:

Ensure the store is stocked with necessary ingredients, including tapioca pearls, tea, fruit, syrups, and toppings. Help organize and rotate stock to ensure freshness.

Cash Handling:

Operate the point-of-sale (POS) system to process customer orders and payments. Handle cash, credit card transactions, and provide correct change when necessary.

Quality Control:

Ensure that every drink meets the store's standards for taste, presentation, and consistency. Prepare drinks quickly while maintaining a high level of quality.

Maintain Inventory:

Assist in checking inventory levels and notify the manager when ingredients or supplies need to be reordered.

Follow Procedures:

Comply with company policies, health regulations, and safety standards, including proper handling of food and drink items.

Upsell Products:

Recommend additional menu items, such as snacks, extra toppings, or seasonal drinks, to enhance the customer experience and increase sales.

Customer Feedback:

Address customer concerns or complaints professionally and efficiently, ensuring customer satisfaction.

Team Collaboration:

Work effectively with fellow team members to ensure the store operates smoothly, especially during peak hours.

Qualifications:

Experience:

Experience in a similar role or customer service is helpful but not required.

Skills:

Strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Physical Requirements:

Ability to stand for long periods, lift light to moderate weights (e.g., ingredient containers), and perform repetitive tasks. Passion for

Boba Tea:

Interest in boba tea and an eagerness to learn about different flavors, ingredients, and drink preparation techniques.

Customer-Centric Attitude:

Friendly, approachable, and customer-oriented, with a focus on creating a welcoming atmosphere. Join us in delivering an exceptional café experience while honing your skills in the food industry!

Job Types:

Full-time, Part-time, Seasonal, Temporary Pay:

$14.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person