Dispensary Supervisor

Why Acreage CCF New Jersey-The Botanist ? Acreage CCF New Jersey-The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy

USA, LLC

in December 2024, Canopy

USA, LLC

is now positioned to consolidate operations across its three business units - Wana, Jetty, and Acreage - realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy

USA, LLC

is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Who you'll work for:

Acreage CCF New Jersey-The Botanist Our Culture:

Here at Acreage CCF New Jersey-The Botanist we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us! About the

Role:

How you'll make a difference: The Dispensary Supervisor is responsible for overseeing all day-to-day operations in the dispensary, including aiding the Dispensary Manager, meeting guests' expectations for quality & service and cash handling. The main responsibilities of the Dispensary Supervisor include accountability for accurately utilizing state NJMMP site and Metrc Point-Of-Sales system, daily register balances, and product inventory; troubleshooting patient related discrepancies; and maintaining a smooth flow of operation daily. Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan, pet insurance, life insurance, short- and long-term disability insurance, paid time off, holidays, and other paid leaves of absence. Skills to be

Successful:

Inspires and motivates teams by leading by example, creating a positive atmosphere, encouraging a guest first philosophy, and promoting a global mindset to

GO BEYOND

delivering exceptional results.

Spends majority of time on the retail floor overseeing staff and ensuring exceptional guest experienceSupports training and development of team members and consistently coaches team members on service and product knowledgePromotes selling and service skills to achieve sales goals and KPIsPartners with the managers on goal setting and the establishment of daily/weekly/monthly performance objectivesStrategically plans daily agenda to ensure adequate staffing and continually monitors breaks and floor coverageAssigns and oversees daily tasks to ensure the efficiency of sales, inventory, and security functionsCommunicates daily specials, promotions, and operational updates to staffSwiftly intervenes and de-escalates guest concerns and complaintsHolds staff accountable for handbook policies such as attendance, uniform, cash handling, and other standardsEnsures the store is maintained to high standards of aesthetics, merchandising, organization, and cleanlinessUpholds security and safety measures, and ensures compliance with all applicable regulationsPartners with Management on employee behavioral issues and development, may participate in delivering constructive feedback, disciplinary actions, and performance reviewsIdentifies and communicates business opportunities pertaining to product assortment, operational processes, increasing sales, and team development, and participates in developing and executing action plansResponsible for opening and closing the store as assignedMay assume specific areas of responsibility assigned and outlined by Management, such as but not limited to scheduling, time/attendance tracking, education, accounting, supply ordering, etc.

Performs other related duties as required.

Continuing education on using cannabis for appropriate various treatments and ongoing industry news; Assisting Dispensary Manager in inventory control and ensuring compliance; Performing all receiving, transferring, reporting, reconciling and inventory management functions within seed-to-sale software dailyMonitors dispensary for a variety of factors including but not limited to flow, staffing needs, quality of service, inventory changes, atmosphere, and securityEnsures all items are correctly priced in POS system and have accurate price tags displayed; oversight of loyalty programs, correct application of discounts in guests' transactionsReviewing employee schedules and following all time keeping policies including scheduling breaks and lunches within company policy guidelines; enacting disciplinary actions when requiredResponsible for actively listening, establishing rapport with staff and patients, resolving conflicts, and overall relationship building with staff, Management, and patientsMaintain a clean, safe, welcoming environment inside and outside the facilityOther duties as assigned Inventory Responsibilities Picks and builds orders, and products for sales ordersSupports with morning and evening inventory countsAssists in the receipt and in-processing of incoming product deliveriesAssists in inventory cycle countsPerforms other related duties as required Cash Handling Responsibilities Follows dispensary cash handling policies for drops and depositsResponsible for counting and closing daily tills and ensuring balanced countsCoordinates with Management to conduct cash countsEnsures cash is bundled for pick-up in accordance with bank guidelines Qualifications Education and Experience Proficient verbal and written communication skills, including ability to effectively communicate with customers and colleagues.

Dependable team player with great work ethic and availability during peak business times, including weekends.2+ years' experience in cannabis industry; additional experience in supervisor or managerial role required.

Outstanding phone and in-person guest service skills.

Experience in a fast-paced environment, with the ability to stay even keeled in periods of stress.

Ability to maintain confidentiality and ethical conduct.

Basic Math required for inventory, projections, and measurements.

Skilled in accurate cash management and inventory control.

Managerial skills with firm understanding of company policies, procedures, and SOPS. Computers and Technology Proficient in Microsoft Word, Excel, PowerPoint and Outlook Ability to learn, navigate and accurately utilize the company's Point of Sale & Patient data management software systems

Perks & Benefits:

Full suite of medical, dental, and vision insurancePaid parental leave401 (k)Paid Time OffShort Term and Long-Term DisabilityEmployee Assistance ProgramEmployee life insurance and supplemental life Spouse and child life and AD&DPet insurance FSA and HSA available•Based on eligibility.

Schedule :

Available to work daily schedule, with flexibility for mandatory overtime as required to meet business needs •Subject to change as business needs.

Work Environment and Physical Demands :

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Retail environment involves frequent standing, sitting, and walking. Daily administrative tasks require frequent use of eye, hand, and finger coordination for accurate typing, paperwork, and other tasks. The noise level in the work environment is moderate. The employee must occasionally lift and/or move up to 50lbs for a distance of 100 feet.. E-Verify Participation Notice This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. What is E-Verify? E-Verify is an internet-based system that compares information from and employee's Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct :

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct. Acreage CCF New Jersey-The Botanist is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Acreage CCF New Jersey-The Botanist . If you need assistance with completing an online application due to a disability, please send a request to HRTeam@acreageholdings.com. Please be sure to include "Accommodation Request" in the subject line. Salary $52000 - $60000 USD per year