Admissions

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Position Overview:

Admissions staff properly record sales on cash registers, collect payment from Guests at the point of sale, and provide correct change with a receipt. Staff are responsible for providing a positive first impression with each Guest when they arrive. Admissions staff must also remain knowledgeable on ticket prices, current specials and upcoming events and utilize this information to up-sell or encourage Guests to visit again.

Job Duties:

Maintain a polite and friendly demeanor while working and greet each guest with a smile. Offer guests the best value possible and inform guests of special upcoming events. Count and verify starting cash and assure that enough change is on hand throughout the day. Count and verify monies being returned at the end of shift. Know and respond to questions regarding product and pricing. Accept and verify tickets at the point of entry to the park. Resolve customer complaints by using good, sound judgement or by requesting assistance from the department supervisor. Keep work area clean and free from all food, beverages, merchandise, spills, and trash. Always maintain a close proximity to cash register and avoid all forms of possible theft. Other duties as assigned.

Skills and Abilities:

Problem Solving Identify and resolve problems in a timely manner; gather and analyze information efficiently; and develop alternative solutions when needed. Mathematic Ability Utilize basic arithmetic (Add, Subtract, Divide, and Multiply) Technical Skills Properly handle a cash register and its functions after training. Communication Greet each and every guest in a warm and inviting manor; complete all supporting documentation in a clear and concise fashion; and able to read and interpret information quickly. Planning/ Organizing Keep assigned work area clean and organized at all times; file appropriate documentation and be able to furnish information on request; fill downtime with appropriate tasks; and work in an efficient manor. Quality Control Demonstrate accuracy and thoroughness in work; look for ways to improve and promote quality; and be able to monitor own work for quality assurance. Dependability Follows instructions and responds to management direction; takes responsibility for own actions; completes tasks on time; consistently on time for scheduled shift; and ensure responsibilities are covered when absent.

Minimum Age:

Must be at least 16 years of age

Pay Rate:

$12.50/hr

Certificates and Licenses:

Cashier Certification (Obtained during department training)

Essential Job Functions:

Physical Demands • - While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds; stand; walk/pace; use hands to handle equipment or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. Work Environment • - While performing the duties of this job, the employee is regularly exposed to hot and/or humid conditions; outside weather conditions (depending on location); and various cooking/ heating equipment. Occasionally = Less than 33% of time worked is dedicated to the activity. Frequently = Between 33 66% of time worked is dedicated to the activity. Regularly = More than 66% of the time worked is dedicated to the activity. The physical demands and work environment described here are representative of those that are to be expected and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.