Cashier

Overview We are seeking friendly, dependable, and customer-focused Cashiers to join our team. Cashiers are responsible for providing excellent customer service, accurately taking orders, handling cash and card transactions, preparing beverages, maintaining cleanliness, and ensuring guests have a positive experience. The ideal candidate works well in a fast-paced environment, communicates effectively, and helps maintain a welcoming atmosphere while supporting daily shop operations. Responsibilities Greet customers in a friendly and professional manner Provide excellent customer service to all guests Accurately take customer orders in person and over the phone Operate the cash register and POS system efficiently Handle cash, credit card, and digital payments accurately Balance cash drawer and ensure transaction accuracy Prepare and serve coffee, beverages, and other menu items as needed Package donuts and food items according to company standards Maintain knowledge of menu items, promotions, and pricing Assist customers with questions and product recommendations Restock donuts, beverages, supplies, and packaging materials Monitor product freshness and presentation throughout the shift Maintain cleanliness of the front counter, lobby, dining area, and beverage station Follow food safety and sanitation guidelines Assist with opening and closing duties Support team members during busy periods to ensure smooth operations Help maintain an organized and welcoming environment Communicate effectively with coworkers and management Ensure orders are completed accurately and in a timely manner Address customer concerns professionally and escalate issues when needed Follow company policies, procedures, and operational standards Maintain punctuality, reliability, and a positive attitude during shifts Skills Strong customer service skills Excellent verbal communication Cash handling and basic math skills Ability to operate a POS (Point of Sale) system Attention to detail and accuracy Time management skills Ability to work in a fast-paced environment Teamwork and collaboration Dependability and punctuality Positive attitude and friendly demeanor Problem-solving and conflict resolution skills Ability to multitask efficiently Food safety and sanitation awareness Basic product knowledge and upselling ability Organization and cleanliness standards Ability to follow company procedures and policies Adaptability and willingness to learn Professional appearance and conduct Ability to remain calm under pressure Strong work ethic and initiative Restock packaging material as needed Active listening skills Ability to handle customer complaints professionally Flexibility with scheduling, including weekends and holidays Ability to stand for extended periods and perform light to heavy physical tasks Must be available on the weekends We are looking for motivated and customer-focused individuals who take pride in providing exceptional service and creating a welcoming environment for every guest. The ideal candidate is dependable, team-oriented, and eager to contribute to the success of the shop while upholding the standards and values of Shipley Do-Nuts. If you enjoy working in a fast-paced environment and delivering positive customer experiences, we encourage you to apply.

Job Type:

Part-time Pay:

From $12.00 per hour

Benefits:

Employee discount Health insurance

Language:

English (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Houston, TX 77024 (Required)

Work Location:

In person