Specialist I, Invoicing and Cashiering Printing Services

The Customer Service Specialist I is knowledgeable in all areas of printing and the following, so that they can consult with customers: wide format printing, design and design programs, billing software such as QuickBooks, and other consultation tools. The Customer Service Specialist's time will be spent working directly with customers, either in person or through email or phone communications. This particular position has an emphasis on graphic design to be able to lay out files to be ready to print.

Experience is required with:

using copiers and printers, utilizing the Adobe and Microsoft suites of software, utilizing billing programs such as QuickBooks, working closely with customers and their behaviors which could range from extremely happy to extremely upset. Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities. High school diploma or equivalent .

Ideal candidate must have:

a positive and friendly approach to people, an ability to meet deadlines in a fast paced work environment, a great attention to detail, and must be flexible with workflow changes. The ideal candidate for this position must also have some design skills with the Adobe Suite (Illustrator, Photoshop, InDesign, and Acrobat)