Plant Liaison

Plant Liaison Hazel Park, MI Job Details 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Customer communication Microsoft Excel Customer relationship building Reputation management Mid-level High school diploma or GED Order placement Productivity software Materials handling Escalation handling Leadership Manufacturing company experience Communication skills Full Job Description

PLANT LIAISON JOB SUMMARY

A Plant Liaison is responsible for being a representative of the Company in all activities entered into at the Customer's Location.

DUTIES AND RESPONSIBILITIES

Support Customer Relationship at Customer's Site. Check in daily with every area coordinator. Listen to customer needs and communicate information back to Android/Avancez local plant leadership team. Provide follow up/ feedback to customer regarding their needs. Monitor installation of modules and material handling practices. Visit/observe every area installing Company's modules throughout shift. Monitor incoming stock sequences and escalate any issues to LPLT. Review non-conforming material at site and follow customers and Android / Avancez return material process. Ensure customer plant is returning racks, and other material handling assets as required to maintain shipments, escalate any issues as necessary. Protect Android / Avancez reputation at the customer site during issue. Investigate any identified problem at customer location. Communicate concern to Android / Avancez local plant management team. Contain problem at customer location and communicate break point. Order replacement parts used for repair, if required. Complete a liaison report and send to managers at Company's plant. All other duties as assigned.

EDUCATION AND EXPERIENCE

High School diploma

Experience:

3+ years working in a production environment

TRAVEL:

Travel Required:

minimum

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the ability to follow systems. Demonstrates exceptional performance in current job. Demonstrates good attendance in current job. Treats team members with dignity and respect. Desire to continually improve. Flexibility to work additional and non-routine hours. Initiative to overcome obstacles and get the job done. Product knowledge. Company's systems knowledge. Computer Skills - Microsoft Office (Excel). Material handling / Flow experience. Knowledge of system documentation and flow charts. Leadership skills. Excellent verbal and written communication skills. Effective problem resolution skills.

BENEFITS

Blue Cross Blue Shield Medical Delta Dental VSP Vision 401k Matching Tuition Reimbursement Paid Time Off Employee Assistance Program Additional Competitive Benefits

TRAITS/VALUES

The quality of possessing and adhering to positive, optimistic expectation of future events.

Hope:

Confidence in one another

Trust:

The quality of an understanding of another's challenges.

Compassion:

Concern for fairness.

Justice:

The quality of having good, sound judgement.

Wisdom:

Strength in the face of adversity.

Courage: