Sales Counselor (SLHC)

Apply Now Job Title Sales Counselor (SLHC) Location Naples, FL Department Sales/Marketing Shifts Hiring Full-time

WHO WE ARE

Terracina Grand is a premier senior living community inspired by the elegance and charm of a Mediterranean town. Beauty, comfort, and care are the cornerstones of the vibrant lifestyle offered on the Terracina Senior Living campus. From spacious apartments and fine dining to elegant common spaces and engaging activities, residents enjoy a luxurious yet welcoming environment that supports wellness, connection, and an active lifestyle. The campus offers a full continuum of care, including independent living, assisted living, memory care, respite care, and skilled nursing services. Located on the same campus, Villa at Terracina Grand is a premier memory care community offering the innovative Pearls of Life® memory care program. This Montessori Inspired Lifestyle® approach—adapted by Dr. Cameron Camp—focuses on each resident's individual strengths, dignity, and ability to engage in meaningful activities while living with Alzheimer's disease or other forms of dementia. The Sales Counselor will be responsible for driving occupancy and guiding prospective residents and families through the decision-making process for both Terracina Grand and Villa at Terracina Grand. This role serves as a trusted resource, educating prospects on lifestyle options, levels of care, and services across the full senior living continuum while delivering a high-touch, consultative sales experience that reflects the elegance and care of both communities.

SUMMARY OF ROLE

The Sales Counselor plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to assist in the coordination and direction all activities for the marketing department and to assist in the increase/maintain census through the sales process. The ideal candidate will have a consultative, relationship‑driven sales approach with the ability to confidently guide prospective residents and families through the senior living decision process. They will be highly organized, self‑directed, and comfortable managing a full sales cycle—from initial inquiry through move‑in—while maintaining accurate documentation and follow‑up. This individual will excel at building trust with prospects, families, and referral partners, representing the community with professionalism, warmth, and integrity. Strong communication skills, attention to detail, and proficiency with technology are essential, as is the ability to work effectively with diverse populations, including older adults and their families. Prior sales or marketing experience (preferably in senior living, healthcare, or hospitality) and the ability to work flexible hours and participate in community outreach and events are strongly preferred.

PLATINUM SERVICE

It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service®.

WHY WORK FOR US

• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage

FSA & HSA

Account Options

• Access to Health Care & Mental Health E-Visits
• $10k Life Insurance Coverage
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Paycheck Advances with Rain Instant Pay
• Employee Support Program (EAP)
• Tuition Discounts & Reimbursement with Rasmussen College
• Team Member Referral Bonus
• Shift Differentials
• LifeMart Employee Discounts
• OnShift Engage Bonus and Incentives
• Generous Paid Time Off & Discounted Travel Accommodations
• Childcare Discounts (FL, MN)
• Rent Discounts (FL, MN)
• Benefits available to eligible employees with enrollment in a medical insurance plan.

Eligibility may vary by position, average hours worked, length of service, and/or location.

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