Specialty Infusion Representative

Specialty Infusion Representative KabaFusion Ann Arbor, MI Job Details Full-time 1 day ago Benefits Paid holidays Disability insurance Paid time off 401(k) 4% Match Employee assistance program 401(k) matching Life insurance Referral program Qualifications Microsoft Word Collaborate with healthcare professionals Sales support Microsoft Excel Microsoft Outlook Presentation software Territory sales Customer service IV infusion Administrative experience Bachelor's degree Territory management Organizational skills SharePoint Patient interaction 1 year Care coordination Referral coordination Communication skills Entry level Cross-functional communication Full Job Description Come join an exciting and innovative company that puts the "care" back in healthcare! At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn't matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work.

About Us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder why KabaFusion is the industry leader in home infusion.

JOB SUMMARY

This junior-level position is responsible for the generation of Chronic / IVIG patient referrals within a designated territory. This position works closely with pharmacy, intake, nursing, and operations teams to ensure smooth coordination and delivery of services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assist in achieving territory goals related to patient referrals and service delivery. 2. Support sales and service activities by maintaining relationships with clinics, physicians, and other referral sources. 3. Help coordinate services and follow up with accounts to ensure satisfaction and continuity of care. 4. Attend team meetings, training sessions, and in-services to stay informed and improve performance. 5. Communicate effectively with internal teams to support customer service and referral processes. 6. Complete administrative tasks such as call logs, expense reports, and other documentation in a timely manner. 7. Other related duties as assigned by supervisor.

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

Bachelor's degree or equivalent work experience preferred; bachelor's degree preferred. Experience Minimum one (1) year of experience in healthcare, customer service, or sales support. Familiarity with healthcare reimbursement policies preferred. Experience in a patient-facing or provider-support role preferred.

Skills and Competencies:

Basic understanding of healthcare services, preferably infusion therapy. Strong communication and organizational skills. Ability to work collaboratively with cross-functional teams. Willingness to learn and grow within the role. Proficient with Microsoft Suite including Word, SharePoint, Excel, PowerPoint, and Outlook.

What we offer:

Competitive compensation Benefits start on your 1st day of employment 401k w 4% match - no waiting or vesting period PTO / Floating Holidays / Paid Holidays Company paid life insurance, short term disability Employee Assistance programs to help with mental health / wellness Learning & Development Programs Perks… includes discounts on travel, cell phone, clothing and more… Generous employee referral program To learn more about KabaFusion, please visit our careers page: https://www.kabafusion.com/careers/ Join us and find out why this is the place to excel and do your best work.