FRONT DESK -A SALES POSITION

FRONT DESK

• A

SALES POSITION

Camp Bow Wow

• 2.9 Montgomery, AL Job Details Part-time | Full-time $10
• $12 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Pet care Computer operation Sales High school diploma or GED Driver's License Dog handling Data entry Activity sales targets Full Job Description Job description
• Please do not apply if you do not meet the minimum qualifications. You will be automatically rejected if you do not meet the minimum qualifications.
• Job Description Business Overview and Culture Camp Bow Wow® and The Bow Wow Buddies Foundation® is North America's largest provider of pet care services through premier doggy day, overnight Camps, training and premier in-home pet care.

Whether you bring your pup to Camp Bow Wow's state of the art facilities or choose a Home Buddies to take care of your pet at home, you can be sure your pet is in the best hands! Over 6,500,000 happy pets are served by Camp Bow Wow® values P

• remier , E
• xtraordinary Care, T
• otally Fun , S
• ervice Focused while achieving the vision of Happy Healthy Pets, Happy Healthy People!

We are also committed to improving the quality of life for pets all over the world! Learn more about our charitable efforts by visiting www.bowwowbuddies.com. Camp Bow Wow® is a subsidiary of VCA, Inc. VCA has North America's leading network of veterinary hospitals, and is the leading provider of specialty veterinary medicine and post graduate veterinary training. FULL-Time Front Desk/Guest Services

• LEADER Camp Bow Wow Mongomery, AL is seeking a dependable, customer service-oriented and experienced front desk/guest services rep to provide unmatched customer service while facilitating Doggie Day Care and Boarding.

Applicants must be able to work at an extremely fast pace, in a team environment, and have exceptional customer service skills!

EXPERIENCE IN CUSTOMER SERVICE IS REQUIRED FOR THIS POSITION.

Camp Bow Wow applicants must be at least 18 years or older. Main Front Office/Guest Services duties include: Constant, upbeat, positive interaction with customers (humans and dogs alike) while providing the absolute best customer service in the industry Greet and welcome all customers and campers in a friendly and professional manner Assist customers with answering any questions they might have Regularly demonstrate sincere concern for the care, attitudes, and behaviors of pets and the relationships they have with their pet parents Recognize and perform specific care needs as communicated by the pet guardian and in accordance with company policy and procedures, ensuring the safety of each pet. This includes taking and writing special requirements for fellow employees adherence and edification Politely and professionally respond in person, by telephone and via email to inquiries regarding services and pricing based upon operational guideline Answer multi-line phone system and provide timely, accurate and appropriate service offerings Review and respond to emails in a timely manner Ensure in-house dog numbers are reconciled at all times Facilitate efficient daily operations at camp in the front and back with assistance from management and Yard Leads Invoice and collect payments Basic understanding regarding operation of office equipment (copier, fax machine, printers, computers, etc.) Frequent, accurate and concise data entry Prepare and maintain customer records Create and maintain consistent files for all approved clients to include enrollment documentation, evaluation results, visit schedule, vaccination proof, spay/neuter proof, and updated contact information. Ensure that non-approved dog files are maintained for six months Update vaccination records including notifying parents of deficiencies or expiration dates Create reservations for dogs who have applicable evaluations and/or day/overnight stays Annotate and fill-in medicals cards as appropriate and indicate number of pills in bottle by a numeric, circled entry next to medicine name (annotate same in computer) Follow/adhere to appropriate check-in procedures set forth by location policy/guidelines/Management. Discuss behavior observations with pet parents at pick-up Ensure facility cleanliness at all times Placing meals and administering (including recording) medications Facilitate opening and/or closing of camp on a daily basis to include locking all doors, turning off/unplugging electrical equipment, ensuring accurate in-house numbers, operating alarm system, etc. Provide additional assistance or accepting additional duties and assignments as directed by management Constant interaction with dogs and team members and be team player where needed. Availability to work back office shifts in yards with dogs

MAINTAINING A SAFE ENVIRONMENT!

Essential Skills Razor-sharp focus on Customer Service Exceptional people skills! Extremely energetic, outgoing, upbeat with a positive personality Must be able to work at a fast pace, in a team environment

MUST LOVE DOGS

• the noise, the hair, the messes, the love, and the smiles!

Requirements

SALES, SALES, SALES

!

MUST HIT GOALS!

Detail oriented, MULTI Tasker, TEAM PLAYER Must have a high school diploma or equivalent At least 18 years or older

MUST HAVE FRONT DESK/RECEPTION/GUEST SERVICES EXPERIENCE TO BE CONSIDERED FOR THIS POSITION

Be able to lift dog food and supplies Constantly walk and/or stand entire shift Mandatory back-of-house training prior to starting Front Desk Training Valid Driver's license, reliable transportation Must be punctual candidates with flexible or open availability, including weekends and holidays, as we are open for business 365 days a year. Please no calls or stopping in at Camp Bow Wow Montgomery. All contact will be conducted through Indeed during the initial stages. Please understand we are an incredibly busy business. As such, it may take some time before a response is sent. Equal Opportunity Employer Camp Bow Wow is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is please to provide such assistance, and no applicant will be penalized as a result of such a request.

Experience:

Front Desk/Reception:

1 year (Required) Work authorization: United States (Required)

Additional Compensation:

Store Discounts Work Location:

One location

Benefits:

Flexible schedule Communication method(s) used: Email Phone In person Hours per week: 20-29 30-39 This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Detail-oriented
• would rather focus on the details of work than the bigger picture Autonomous/Independent
• enjoys working with little direction High stress tolerance
• thrives in a high-pressure environment

Schedule:

Monday to Friday Weekends required Holidays required

Job Types:

Full-time, Part-time Pay:

$10.00

• $12.

00 per hour

Benefits:

Flexible schedule Application Question(s): This is not a Office Job, Can you sell, multitask, run on your feet all day, and hit daily goals? How many times have you been late to work? How many shifts have you missed? Are you a Proactive go getter who will take initiative, and is a Problem solver? Can you Multitask and are you customer service focused? Will you be ok without your phone being by your side all day?

ARE YOU POSITIVE IN THE FACE OF ADVERSITY OR A CHALLENGE?

Experience:

Sales:

1 year (Required) Ability to

Commute:

Montgomery, AL 36116 (Required)

Work Location:

In person