Member Services Representative

Member Services Representative Crunch Fitness - Greater San Diego - 3.2 Clovis, CA Job Details Part-time $16.90 an hour 1 day ago Benefits Employee discount Opportunities for advancement Qualifications Computer operation Maintaining an organized workspace Guest relations Sales transaction processing Phone communication Computer literacy Writing skills Greeting customers English Store opening/closing procedures Computer skills Appointment scheduling Clean workspace maintenance Entry level Client interaction via phone calls

Full Job Description Benefits:

Employee discounts Free uniforms Opportunity for advancement Training & development Reports to:

Manager Requirements:

Fluent in English Proficient reading and writing skills

Computer Skills Special Skills:

Strong customer service skills

Responsibilities:

Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Schedule member services: tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties

Meetings:

Monthly or Weekly Department Meetings Employee Training Meetings