Welcome Center Staff

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Welcome Center Staff at the Greater Waterbury YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. Responsible for any related duties, including, but not limited to, all functional procedures associated with operating the Front Desk, and accurate monitoring and control of cash receipts and reports during a shift. On duty, the membership representative must create a professional, efficient and enthusiastic setting at the Y, which encourages new member growth and current member retention. The Welcome Center Staff must maintain informed knowledge of all program areas.

Qualifications:

• Previous experience in customer service preferred.
• Excellent personal computer skills and experience with standard business software.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.