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Member Experience & Community Coordinator
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Anytime Fitness Gainesville
Gainesville, FL (In Person)
$33,280 Salary, Full-Time
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Job Description
Member Experience & Community CoordinatorAnytime FitnessPosition Overview We're looking for a motivated, outgoing, and organized team member to help grow and strengthen our gym community. This role is a combination of hospitality, sales, operations, and community building. You'll help create an incredible member experience by welcoming members, giving tours, signing up new memberships, coordinating training schedules, organizing events, and helping maintain a clean and positive gym environment. If you love fitness, enjoy connecting with people, and thrive in a fast-paced environment, this could be a great fit. Primary ResponsibilitiesGym Culture & Community Create a welcoming, high-energy atmosphere inside the gym Build relationships with members and help people feel connected Support gym culture through member engagement and encouragement Assist with gym events, challenges, member appreciation activities, and community outreach Celebrate member wins and help create a positive training environment Membership Sales & Tours Conduct gym tours for prospective members Explain membership and coaching options confidently Help new members get started and feel comfortable Sign up new memberships and assist with onboarding Follow up with leads and prospects Sales Calls & Appointment Scheduling Make outbound calls to leads and inactive members Schedule appointments for tours, consultations, and training sessions Respond to inquiries through phone, text, email, and social media Help maintain organized scheduling and communication systems Training Coordination Schedule personal training and small group training sessions Coordinate schedules between members and coaches Assist with client check-ins and accountability communication Club Operations Help maintain a clean, organized, and professional club environment Ensure equipment and common areas stay presentable Assist with basic operational and administrative tasks Support the team wherever needed to create a great member experience Ideal Candidate Positive, outgoing, and people-oriented Strong communication and customer service skills Organized and dependable Comfortable with sales conversations and phone calls Passionate about health, fitness, and helping others Able to multitask in a fast-paced environment Team player with strong work ethic Preferred Qualifications Sales, customer service, or fitness industry experience preferred Basic computer and scheduling skills CPR/AED certification (or willingness to obtain) Compensation & Growth Opportunities Hourly pay + commission opportunities Complimentary gym membership Growth opportunities within coaching, sales, and leadership Fun, supportive, and growth-focused team environment