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Front Desk/Member Services - Part-Time

Job

Triumph Martial Arts

Pella, IA (In Person)

$24,960 Salary, Part-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/25/2026

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Job Description

Our Member Relations Specialist is a part-time position with evening hours. This position is important to the efficient and effective operations of our martial arts school and is responsible for taking care of our guests, members and their families. Our Member Relations Specialist must embody our friendly and welcoming atmosphere and enjoy talking to and assisting both children and adults. In addition, our Member Relations Specialist will perform nightly light cleaning and restocking duties. The ideal candidate will have excellent customer service skills, including having a caring and friendly attitude and a passion for helping others, and will possess the following skills and attributes:
SKILLS:
Excellent communication / interpersonal skills•great attitude! Excellent grammar and penmanship Basic math / computation skills Basic-Intermediate computer skills Ability to climb stairs and lift 30 lbs.
OTHER:
Excellent personal hygiene Must pass criminal background check Office Duties Performed by the
Member Relations Specialist GENERAL:
Explain programs offered Process paperwork/information in school management software Input / maintain guest waiver information Maintain member attendance records Add payment information, create and pay invoices Member relations: Greet members and prospects Explain program options / schedule Award belt stripes Schedule trials and private lessons Handle new student enrollments Complete/explain intake forms and membership agreements Process payment Input recurring billing Take student photos Measure/fit uniforms Write names on belts (white belts only) Tie on belts merchandise, dust and restock shelves Process merchandise sales Input into system Take payment / deliver goods Maintain bulletin board(s) Send member correspondence "We miss you" text messages Write postcards for new and missing students Light cleaning dusting, sweeping, vacuuming, emptying trash, wiping down toilets and sinks in bathrooms
Miscellaneous:
Restock toilet paper and paper towels Refill disinfectant spray bottles Fill water cooler / restock beverage refrigerators Other duties as assigned We are seeking two people each willing to work two nights per week.
PELLA JOB HOURS
Mon-Thurs 5:00•9:00 PM
JOB TYPE:
Part-Time•Evening Hours
PAY:
$12.00 per hour Apply Online•> https://sparkpages.io/forms/?frm=_6vu