About the role You will run Grit Fitness end-to-end — full P&L, full team, full accountability for growing a membership-based fitness club in Schererville, Indiana from where it is today to where it needs to be. This is not a role where decisions get escalated to a regional VP; the owner steps back and you step forward, making daily calls on sales, staffing, budget, and member experience. You will manage a team that includes an AGM, front desk, trainers, group fitness instructors, and cleaning staff, and you will report weekly and monthly directly to the owner with real numbers and no surprises. Base salary is $55,000
- 65,000 depending on experience, with commission and bonus tied to membership growth, retention, and ancillary revenue — realistic on-target earnings of $20,000
- 40,000 on top, putting Year 1 total compensation at $75,000
- 110,000+ for a strong performer.
Schedule includes evenings and weekends — this is a fitness club. What you'll deliver Grow net active membership by 25%+ year-over-year, hitting at least 25 NET new memberships per month by Month 6 and ramping to 35+ per month by Month 12 through a combination of new sales and active retention work. Hold membership retention at or above 80% on a rolling 12-month basis by Month 12 — not by hoping members stay, but by running outreach to at-risk members, conducting exit interviews, and executing win-back campaigns. Grow ancillary revenue — personal training packages, group fitness add-ons, retail, and other non-dues streams — by 25%+ over the Year 1 baseline. Hit or exceed budgeted EBITDA in all four quarters while keeping labor cost within the 35-45% of revenue target range, with zero major unbudgeted expense surprises surfacing to the owner. Build a fully staffed, trained, and stable team by Month 6 — front desk, cleaning, trainers, AGM, group fitness — with annualized turnover under 25%. Run a real performance management cadence: every direct report gets at least two documented quarterly check-ins per year, no underperformer goes unaddressed beyond 60 days, and zero chronic performance issues are left to drift. Achieve a member NPS above 50 by Month 12, and ensure that no member complaint reaches the owner that you have not already made a genuine attempt to resolve yourself. Who you are You have closed memberships, sales contracts, or service packages personally — not just supervised people who did — and you treat selling as a core part of your job, not something to hand off when it gets uncomfortable. You have owned a P&L before: you built or managed a budget, tracked labor as a percentage of revenue, explained variances, and made spending decisions with real consequences attached. You have managed at least 8 people, held them to documented expectations, delivered direct corrective feedback without softening it into irrelevance, and actually let someone go when the situation called for it. You show up on the floor during peak hours, greet members by name, and hold a visible standard — your team's behavior tracks what you demonstrate, not what you say in a meeting. You sustain the same energy on a slow Tuesday afternoon as you do on a packed Saturday morning, because you understand that members and staff are reading your signal constantly. You tell the truth to ownership — including when the numbers are bad, when a hire was a mistake, or when a plan is not working — because you know that surprises erode trust faster than bad news does. You have 3+ years of management experience in fitness, hospitality, retail, or a comparable service business with real financial accountability, you can pass a background check, and you have genuine familiarity with how a membership-based business operates day to day. Prior GM experience at a fitness club or athletic club, personal experience training seriously, familiarity with gym management platforms like Mindbody, Zenoti, ClubReady, or ABC Financial, and knowledge of the NW Indiana or South Chicago suburbs market are all meaningful advantages. Why join us Grit Fitness is a Schererville, Indiana fitness club built around the belief that the strongest version of you is built alongside other people chasing the same standard — not on a treadmill staring at a screen. The culture here is grounded in four things the team actually lives: owning your outcomes and leading by example, pursuing growth even when it is uncomfortable, bringing genuine energy to the work, and winning as a team rather than as individuals. Grit is part of D3 Enterprises, a growing multi-business operator, which means a GM who builds real results here has a clear path to regional and multi-location responsibility as the portfolio expands.
