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Welcome Center Staff- PT Evenings and Weekends
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YMCA of Topeka
Topeka, KS (In Person)
Part-Time
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Job Description
Welcome Center Staff- PT Evenings and Weekends YMCA of Topeka Topeka, KS Job Details Part-time $12 - $13 an hour 5 hours ago Benefits Employee discount Qualifications Microsoft Word Computer operation Microsoft Excel Microsoft Outlook Customer service Computer literacy Administrative experience Cultural competency Computer skills Guest services Cash handling Full Job Description
POSITION SUMMARY
15-28 hours: Evenings and Weekends This position supports the work of the Y, a leading nonprofit charitable organization, committed to strengthening community through youth development, healthy living and social responsibility. Under the direction of the Member Services Supervisor, the Member Service Associate will deliver excellent service to all members, guests, and program participants. As well as responds to members and guests needs, promotes and sells memberships and programs, and maintains cleanliness and organization of the lobby area.OUR CULTURE
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.We are welcoming:
we are open to all. We are a place where you can belong and become.We are genuine:
we value you and embrace your individuality.We are hopeful:
we believe in you and your potential to become a catalyst in the world. We are nurturing. We support you in your journey to develop your full potential.We are determined:
above all else, we are on a relentless quest to make our community stronger beginning with you.ESSENTIAL FUNCTIONS
1. Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. 2. Interviews and/or tours prospective members; sells memberships. 3. Builds relationships with members; helps members connect with one another and to the YMCA. 4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. 5. Applies all YMCA policies dealing with member services. 6. May monitor the locker rooms as required. 7. Assume all other responsibilities as deemed necessary or assigned.LEADERSHIP COMPETENCIES
Communication & Influence :
Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause.Inclusion :
Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.Developing Self & Others :
Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.Emotional Maturity :
Demonstrates ability to understand and manage emotions effectively in all situations.QUALIFICATIONS
Requirements:
- Must be at least 21 years.
- Must be able to work in the mornings and on weekends as needed.
- Ability to relate to diverse groups of people from all social and economic segments of the community.