Athletics General Ticketing/Development Staff

Department Wichita State Intercollegiate Athletic Association Campus Location Wichita, KS - WSU Main Campus Hire Type Part Time Pay $10/hour Work Schedule M-F, Flexibility to work evenings, weekends, & holidays. Export Compliance Requirement No export control requirement. Job Story Wichita State athletics is searching for professional, service-focused individuals for our ticketing/development team. We deliver memorable experiences that connect all to Shocker Nation through a shared sense of pride and passion. Ticketing/development staff is responsible for providing high-level customer service to WSU Athletics stakeholders while executing day-to-day functions of intercollegiate athletics revenue generation practices. Job Duties Make outbound phone calls and handle inbound phone calls, as necessary. Work external events to include all WSU ticketed home events and select hosted events at WSU. Handle conversations in person and over the phone with donors and season ticket holders during office hours. Projects as assigned by Revenue Generation Leadership Required Education Additional Requirements Ability to work nights and weekends. Ability to stay in one position for long periods of time. Be responsible and organized with time. Ability to handle cash and balance. Ability to handle difficult conversations and situations when necessary. Preferred Qualifications Previous experience in a Sales and Customer Service Environment. Additional Information Hourly staff will carry out administrative and technical tasks as it relates to functions of athletics ticketing and development. This includes but is not limited to customer service conversations, interacting with and problem-solving for stakeholders at WSU Athletics events, and maintaining a first-class experience for all WSU patrons. Physical Requirements Ability to remain in a stationary position and/or traverse campus buildings, including stairs. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.