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Member Experience Staff

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YMCA of Greater Cincinnati

Burlington, KY (In Person)

Full-Time

Posted 5 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Key Responsibilities :
Greet members and guests with warmth and professionalism Provide information on YMCA memberships, programs, and services Process new memberships and update member records Promote a welcoming environment aligned with YMCA values Support the daily operations of the Welcome Center Respond promptly and effectively to member inquiries and concerns
Qualifications:
Excellent customer service and communication skills Friendly, approachable, and team-oriented Highly organized and detail-focused Ability to multitask in a fast-paced environment Previous customer service experience preferred but not required. Currently hiring for an opener (5-9 a.m.) on Wednesday/Thursday/Friday and hiring someone for weekends.

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