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Membership Sales and Customer Experience Specialist

Job

Elements Massage Acton

Acton, MA (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/12/2026

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Job Description

•Not a Seasonal Position•If you're looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage in Acton is ranked #4 largest Member Studio in the country and the only Wellness Center to offer an array of services including Red Light and Float Therapy. Come tour our studio! Join a team of kind, compassionate, individuals that thrive in a fast paced customer driven environment. Retail Sales Associates enjoy the following: Pay starting at $15-$19 per hour depending on experience PLUS Sales Bonuses based on monthly sales success Consistent weekly schedule Paid Time Off, 401K with company match, discounts A complimentary monthly massage or skincare service at the studio Here's what we are looking for: Driven to achieve Sales goals of our Monthly Membership Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service.
Qualifications:
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients. Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. Driven to create the best work environment for the employees and the best experiences for the client. Some availability evenings and weekends Hours of operation: 7:30am - 9pm - 7 days a week!
Some Weekend Availability Required Highschool Diploma Required Reliable Transportation Required Legal Disclaimer:
©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Job Type:
Full-time Pay:
$15.00 - $19.00 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off
Education:
High school or equivalent (Preferred)
Work Location:
In person

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