Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Member Experience Specialist II, Branches

Job

MIT Federal Credit Union

Cambridge, MA (In Person)

Full-Time

Posted 1 week ago (Updated 19 hours ago) • Actively hiring

Expires 7/9/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
46
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Member Experience Specialist II, Branches MIT Federal Credit Union - 3.2 Cambridge, MA Job Details 1 hour ago Qualifications Financial sales Promoting bank products High school diploma or GED Financial product expertise Suggestive selling Promoting bank services
Full Job Description Position Summary:
The Member Experience Specialist II position is a first point of member contact for branch, online or Contact Center. The candidate offers member information, assistance and solutions addressing financial needs and challenges via email, phone or written correspondence. This role also requires great communication skills but also patience and some leadership skills to resolve complicated member issues. Candidate must be fully versed in all of our products and services and able to effectively cross-sell.
Job Requirements:
Required:
Minimum of three (3) years' experience required, financial services preferred. Cash handling, credit card transactions, balancing all preferred. One or more (1+) years preferred. High school diploma or equivalent certificate of education required View full job description here