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Membership Director

Job

Healthtrax Fitness & Wellness

East Longmeadow, MA (In Person)

$75,264 Salary, Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/14/2026

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Job Description

Membership Director Healthtrax Fitness & Wellness - 3.8 East Longmeadow, MA Job Details Full-time $50,000 - $80,000 a year 23 hours ago Benefits Paid holidays Health insurance Dental insurance Opportunities for advancement Qualifications Sales team management New customer acquisition Phone canvassing Initial Contact (sales skills) Prospecting Productivity software Sales leadership General management Client interaction via phone calls Full Job Description The Fitness Membership Director is mentor to the Membership Advisors and together leads the team to success. This leadership position plays an integral role on the Healthtrax Fitness & Wellness Center management team, learning Center operations while mastering sales achievement as a career path to General Manager.
POSITION
OVERVIEW, responsibilities include but are not limited to: Achieving or exceeding personal and team new member enrollment results Executing the sales and marketing plan within budget Ensuring the integrity of the Center and the guest experience from community/corporate outreach with prospecting, touring, presenting benefits of membership to the accuracy of paperwork Facilitating successful orientation and ongoing customer service to engage new and current members in programs and services offered at the center Training, scheduling, mentoring and motivating team members utilizing Healthtrax resources, standard operating procedures, best practices, job shadowing and regular team and individual meetings Ensuring adherence to company standards as set forth in the Employee Handbook Exhibiting a desire for learning, research and continual growth for professional development
QUALIFICATIONS
Candidate with 3 or more years in sales and management with a proven track record of exceeding expectations and developing and retaining team members. A Bachelor's degree in Business, Marketing or health related field, preferred. Prospecting and telephone skills necessary. Proficient in Microsoft Office. CPR Certified and, or willing to renew or obtain it upon hire.
BENEFITS
Progressive pay and Incentive programs (Base, Commission, Bonus) Career Advancement Opportunities (18 locations, 7 states) Healthtrax University Training (sales boot camp and company intranet) Medical, Dental, Disability, 401K Paid Holidays, Time off and Flexible work week schedule (days, evenings, weekends) Reward and Recognition Programs Fitness Center Membership Employees benefit from our educational partnership with Post University , reduced tuition - for you and your immediate household