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Membership Manager
Job
FileImport - US Fitness
Olney, MD (In Person)
Full-Time
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Job Description
Membership Manager
Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.
What you'll do:
You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engagedRecruit, convert, and retain members to meet monthly membership goalsHost tours, convert prospects, and ensure successful onboardingGenerate local leads and support club marketingTrack leads, appointments, and referrals in our CRMMaintain high standards for member service, safety, and club appearanceLead from the Front and help with day-to-day club opsWhat we're looking for:
High school diploma or GED requiredCPR/AED certification (or willingness to obtain within 30 days)2+ years sales experience preferredStrong communication, sales, and people-management skillsOrganized, punctual, and customer-focused with a friendly, professional presenceComfortable with basic computer systems (MS Office, CRM/sales tracking)Willingness to work flexible hours (including weekends and evenings)Why you'll love itBe part of a fun, fast-paced team dedicated to member successOpportunities to grow into leadership roles across our expanding club network
What you'll do:
You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engagedRecruit, convert, and retain members to meet monthly membership goalsHost tours, convert prospects, and ensure successful onboardingGenerate local leads and support club marketingTrack leads, appointments, and referrals in our CRMMaintain high standards for member service, safety, and club appearanceLead from the Front and help with day-to-day club opsWhat we're looking for:
High school diploma or GED requiredCPR/AED certification (or willingness to obtain within 30 days)2+ years sales experience preferredStrong communication, sales, and people-management skillsOrganized, punctual, and customer-focused with a friendly, professional presenceComfortable with basic computer systems (MS Office, CRM/sales tracking)Willingness to work flexible hours (including weekends and evenings)Why you'll love itBe part of a fun, fast-paced team dedicated to member successOpportunities to grow into leadership roles across our expanding club network