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Front Desk (Burn Ambassador)

Job

Burn Boot Camp Wake Forest

Raleigh, NC (In Person)

Part-Time

Posted 3 weeks ago (Updated 6 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

ABOUT THE ROLE
Are you passionate about fitness, community, and creating a welcoming environment? We're looking for Front Desk Staff (also called Burn Ambassadors) to join our team! This role is the heartbeat of the gym — responsible for delivering an exceptional member experience and supporting the daily operations of our fitness facility. Specifically, we are looking for someone with flexibility for the morning (8am-1pm) and evening (4pm-8pm) shifts a few days a week and approximately one Saturday (7am-11am) per month. In this role, you'll be the first impression for new members and the friendly face our community looks forward to seeing. If you thrive in a fast-paced, team-oriented environment, we want to hear from you!
RESPONSIBILITIES
Create a warm, welcoming experience for every member and guest Manage membership inquiries, sign-ups, and trial follow-ups Assist with membership sales and promote programs, challenges and events Handle phone calls, emails, and member communications professionally Engage daily with members via in-person interactions and online platforms Contribute to social media content and community engagement Maintain facility cleanliness, organization, and retail displays Report any facility maintenance needs promptly Attend monthly team meetings Collaborate with the team to ensure a smooth and positive member experience
QUALIFICATIONS
A people-first mindset with strong communication skills Highly organized, dependable, and detail-oriented Team player who thrives in a collaborative environment Passion for health, fitness, and community engagement Positive, can-do attitude and willingness to learn Availability for flexible shifts Able to easily learn and navigate software systems and maintain records Have a high level of understanding of social media
WHY APPLY?
Fun, high-energy environment with a strong sense of community Opportunity to impact lives and support members on their fitness journey Flexible scheduling for work-life balance Part-time role with growth potential within the company Discounted membership, retail and nutrition products Ready to make an impact? Apply today and join a team that's passionate about changing lives!
Pay:
From $13.00 per hour
Benefits:
Employee discount Flexible schedule
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required) Ability to
Commute:
Raleigh, NC 27614 (Required)
Work Location:
In person